Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Fields

Statesboro,GA

Summary

Proven Traffic Clerk with a track record of enhancing operational efficiency and boosting on-time delivery rates at Walmart DC. Specializes in import/export documentation and excels in problem-solving and time management. Demonstrates strong Microsoft Office proficiency and a results-driven approach, significantly improving logistics performance metrics and customer satisfaction. Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software.

Overview

13
13
years of professional experience
1
1
year of post-secondary education

Work History

Traffic Clerk

Walmart DC
03.2020 - 07.2024
  • Contributed to ongoing process improvement initiatives aimed at enhancing overall operational efficiency within the traffic department.
  • Boosted on-time delivery rates through proactive monitoring of shipment statuses and prompt troubleshooting of issues encountered during transit.
  • Provided exceptional customer service by addressing inquiries promptly and professionally, fostering positive relationships with clients and vendors alike.
  • Prepared comprehensive reports on logistics performance metrics for review by management, highlighting areas for potential optimization efforts.
  • Resolved shipping discrepancies swiftly, ensuring prompt resolution and minimal disruptions to operations.
  • Ensured compliance with all regulatory requirements pertaining to domestic and international shipments, avoiding costly fines or delays.
  • Inventory of yard
  • Implemented new software systems to streamline record keeping and enhance data analysis capabilities.
  • Maintained accurate inventory records to ensure seamless order fulfillment and customer satisfaction.

Traffic Clerk

Hire Dynamics
08.2019 - 03.2020
  • Contributed to ongoing process improvement initiatives aimed at enhancing overall operational efficiency within the traffic department.
  • Boosted on-time delivery rates through proactive monitoring of shipment statuses and prompt troubleshooting of issues encountered during transit.
  • Provided exceptional customer service by addressing inquiries promptly and professionally, fostering positive relationships with clients and vendors alike.
  • Prepared comprehensive reports on logistics performance metrics for review by management, highlighting areas for potential optimization efforts.
  • Resolved shipping discrepancies swiftly, ensuring prompt resolution and minimal disruptions to operations.
  • Inventory of yard

Store Manager

Parkersav
04.2015 - 08.2019
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Cashier

Enmarket
03.2014 - 04.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Meat Department Manager

Walmart Neighborhood Market
04.2011 - 03.2014
  • Enhanced customer satisfaction by ensuring the highest quality and freshest meat products were available.
  • Maintained a clean and organized work environment, adhering to strict sanitation standards for food handling and safety.
  • Trained new employees on handling, safety and stocking procedures.
  • Assisted customers by finding requested items and providing preparation information for specific cuts of meat.
  • Boosted sales through strategic merchandising of meat products, creating eye-catching displays and promotions.
  • Reduced waste and shrinkage by closely monitoring product expiration dates and rotating stock accordingly.
  • Trained new employees in company policies, best practices, and procedures for handling meat products safely.
  • Maintained compliance with all federal, state, and local food safety regulations through diligent record-keeping and regular staff training.
  • Conducted regular inspections of department equipment, ensuring proper maintenance for optimal performance levels was reached.
  • Provided exceptional customer service by assisting shoppers with product selection, cooking techniques, and special requests.
  • Increased department efficiency by implementing new inventory management systems and procedures.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Ensured accurate pricing of all meat items by regularly updating price tags and signage as needed.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Balanced staffing needs during peak times such as holidays or special events to ensure adequate coverage without sacrificing customer service quality levels.
  • Completed inventory counts, reordered stock, and removed expired items from supply.
  • Evaluated employee performance, providing constructive feedback and coaching to facilitate professional growth within the team.

Education

Ogeechee Technical College
Statesboro, GA
08.2010 - 05.2011

High School Diploma -

Southeast Bulloch High School
Brooklet, GA
05.2010

Skills

Import Documentation

Scheduling Deliveries

Export Documentation

Warehouse Operations

Microsoft Office

Purchase Orders

Freight Management

Deadline Management

Load Planning

Shipping Documentation

Traffic Coordination

Problem-Solving

Time Management

Timeline

Traffic Clerk

Walmart DC
03.2020 - 07.2024

Traffic Clerk

Hire Dynamics
08.2019 - 03.2020

Store Manager

Parkersav
04.2015 - 08.2019

Cashier

Enmarket
03.2014 - 04.2015

Meat Department Manager

Walmart Neighborhood Market
04.2011 - 03.2014

Ogeechee Technical College
08.2010 - 05.2011

High School Diploma -

Southeast Bulloch High School

Similar Profiles

CREATE PROFILE
Kimberly Fields