Kimberly Fien

Gritmanli>

• Participates in staff Performance and appraisals.
• Provided helpful assistance by anticipating and responding to needs of patients and family members.
• Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
• Scheduled follow-up visits as needed based on physician instructions.
• Greeted patients upon arrival and ensured they had the necessary paperwork completed.
• Assist with billing corrections and education.
• Resolved customer complaints in a courteous manner while adhering to company policies.
• Assisted other departments with various tasks as requested by supervisor.
• Utilized technology and specialized software to maximize productivity.
• Collaborated with clinical and administrative staff to meet patient needs.
• Reported liabilities and risk management concerns to supervisor for review.
• Obtained informed consent and payment documentation from patients and filed in system.
• Explained clinic policies and procedures clearly and concisely when necessary.
• Participated in team meetings to discuss new initiatives or process improvements.
• Assist with disciplinary actions as needed.
• Conducts new hire training and continuing education.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Assist with the assessments of individual client strengths and needs
• Monitor the implementation of individual programs and progress/report to the QIDP
• Responsible for training staff in the implementation of individual programs
• Maintain client training records
• Work directly with the program director in hiring and evaluation of staff
• Responsible for the scheduling of staff
• Daily supervision of staff
• Train new staff in orientation and in-service training
• Complete in-service training assignments
• Maintain a safe, home-like environment for residents
• Ensures all needed forms and data sheets are available and properly completed
• Plan and develop the monthly Community Integration Plan
• Responsible for personal property, report maintenance problems and damage
• Maintain the vehicles by enforcing safe driving and routine maintenance
• Assist program Director by anticipating problems and notify
• Immediately notify Administrator/Nurse of possible abuse/participate in investigations
• Responsible for having a working knowledge of the ICF regulations
• Maintain resident’s medical records, within HIPPA, State and Federal Laws
• Make monthly schedule for staff, approve, or deny request for leave
• Implement disciplinary measures and policy.

• Meet with supervisor at least once a month to discuss current issues and staff training
• Ensure new staff are trained in all areas
• Recognize and report problematic issues pertaining to staff, residents, and training
• Assist with general staff meetings and training
• Complete daily shift checks
• Be flexible, innovative, and show initiative
• Ensure that proper medical forms are completed accurately and on time
• Provides training on how to fill out Incident/Accident reports, PT procedures and protocols, transfer training procedures, and protocols and provides training on behavior programs, conflicts, patient concerns, provided guidance in emergencies
• Trained staff on medication passing and corrected medication errors
• Transport patients and adheres to HIPAA regulations
• Monitors day program schedule for errors/ suggestions
• Works hands-on with residents.

• Supervised day to day operations
• Including staff schedules
• Directed and supervised residents and household activities
• Transported patients
• Adheres to HIPPA regulations
• Maintained a healthy and safe environment for residents ensuring all county regulations were followed
• Counseled and assisted residents
• Completed reports and performed other general duties as assigned
• Exercised judgment and initiative in maintaining efficient standards of operation
• Helped clients work on being more independent.

• Directed and supervised residents and household activities
• Maintained a healthy and safe environment for residents ensuring all county regulations were followed
• Counseled and assisted residents
• Completed reports and performed other general duties as assigned
• Transported patients
• Adheres to HIPPA regulations.