Kimberly Flores
Phoenix,AZ
Summary
A hardworking and reliable Receptionist focused on going above and beyond to support the team and serve customers. Motivated to continue to learn and grow. Smoothly handle administrative requirements for fast-paced environment by applying excellent recordkeeping, document management and customer relations skills to meet any need. Bringing top-notch clerical, financial administration and operations knowledge. Also, Savvy expert experienced in multiple software. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
Overview
4
4
years of professional experience
Work History
Administrative Assistant/Front Desk Receptionist
Arizona Center For Hand To Shoulder Surgery
03.2023 - Current
- Greet all office guests
- Answering any phone calls, Answer questions and address complaints
- Prepare physical therapy office: patient charts, and documents for daily activities
- Ensures that co-pays and deductibles are consistently collected at the front desk
- Tracks visits and insurance authorizations
- Help Therapist to translate & help patient with therapy exercises
- Data Entry
- Scheduled appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Front office
Open MRI Solutions
11.2020 - 03.2023
- Welcome patients, check in and out
- Update patient's files and records when necessary
- Answer all incoming calls, emails, sort and deliver mail and process payments
- Arrange transportation for patients when needed
- Scheduled appointment and confirm all upcoming appointments
- Verify insurance and benefits.
Education
High School Diploma -
Central High School
Phoenix, AZ05.2017
Skills
- Advertising coordination
- Multitasking
- Fast learner
- Scheduling
- Bilingual
- Technical Support
Additional Information
Extra Skills In Multiple Software's
- ECW
- Powerpoint
- Excel Outlook
- Sharepoint
Timeline
Administrative Assistant/Front Desk Receptionist
Arizona Center For Hand To Shoulder Surgery
03.2023 - Current
Front office
Open MRI Solutions
11.2020 - 03.2023
High School Diploma -
Central High School
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