Kimberly Flores
Valdese,USA
Summary
Versatile Administration Officer skilled in managing diverse tasks and competing priorities on daily basis. Practiced at driving improvements to quality, productivity and service, demonstrated over 20 years.
Overview
2024
2024
years of professional experience
Work History
Marketing / Website Maintenance
Eco Lighting USA / Induction Lighting Fixtures
05.2016 - 03.2023
- Created lists of Electrical Suppliers all over the US and contacted them by email / cold calling
- Created marketing pieces for emailing
- Imported lists, existing / potential customers into Nutshell CRM
- Used Mail Chimp, to create and automate marketing emails. Uploaded marketing lists, imported and exported data / created reports
- Managed databases
- Updated / maintained two websites using Big Commerce, Wordpress
- Created and uploaded Spec Sheets on websites
Information Technology/Data Management
Tandem Management Company
01.2004 - 09.2010
- Network Administration in a Windows Active Directory (Citrix Platform), Exchange, SQL: script, query and data extraction
- Serve as a primary point of support calls / emails to IT Dept (five nursing homes / corporate office)
- Troubleshoot, provide support / training using 'Remote Control' to shadow end user
- Researched and resolved issues / created supporting documentation for the Dept
- Program administration for various software packages
- Understand software databases and tables to resolve problems independently/work with software vendors as a liaison to resolve problems rapidly
- Create advanced level spreadsheets, forms, developing programs for improved efficiency
- Provide end user training company wide
- Coordinate bulk mailings for 10,000+ target audience (obtain and clean data, merge, print and mail marketing materials.)
- Multitask IT projects within project timeline
Office Manager/Marketing Coordinator
Prime Rehabilitation Services
07.2002 - 01.2004
- Prepared payroll for 90 employees, approved expense reports, prepared correspondence/company newsletters
- Managed HR issues: health, workmen’s compensation, preliminary interviewing of applicants and reference verification, managed employee database and recruiting databases / mailings, regular follow up for current licensure, liability insurance, physicals, visas and developed systems for efficiency, billing
- Coordinated company quarterly conferences and functions (luncheons, parties, company picnics), negotiated pricing consistent with budgets, prepared month end billing
- Responsible for ordering supplies for corp office and 11 locations
- Prepared monthly productivity reports for all employees
- Contacted nursing home Administrators and CFOs throughout NJ to coordinate meetings for business
- Attended industry trade shows to market company services, sourced and recruited therapists to hire
General Administration/Information Technology
Tandem Management Company
02.1993 - 07.2002
- Provided daily project support to CFO, Assistant Controller, Corporate Staff Accountant in Corporate which directly impacted 5 nursing home facilities state wide
- Compiled and reviewed monthly payroll for data/trend analysis, created spreadsheets for senior management
- Responsible for all bank reconciliations related to payroll and operating accounts for five nursing homes
- Directly responsible for billing-ancillary charges, comparative spreadsheet analysis, prepare financial reports for use in corporate business meetings and providing assistance to AP as required
- Composed correspondence, implemented and coordinated special team projects, design, created business forms maintained and tracked Corporate Employee Schedules
Admin Support/Technology
Tandem Food Corp, Div of Tandem Mgmt
- Supported Controller, President and Staff Accountant preparing Journal entries, discrepancies documented
- Reported to CFO, balanced monthly bank reconciliations for 36 national restaurant chain locations, compiled and generated month-end financial reports, provided assistance to AP department
- Provided assistance to Human Resources department, (validated timecards, checked worked schedules, reviewed new-hire paperwork, updated employee files)
Education
Electronics/PC Repair/Networking -
Dover Business College
Microsoft Excel Coursework -
New Horizons
Skills
- Customer Service / Support / IT
- Team Player
- Results Driven Multi-Tasker / Fast Paced Environment
- Marketing
- HR Related work
- Accounting
- Microsoft Office Suite: Advanced Level Excel, Word
APPLICATIONS
- Outlook
- ECS Software (Health Care)
- SQL
- Accounting Software
- Mailchimp
- Nutshell CRM
- Big Commerce
- Wordpress
References
Furnished upon request
Languages
Spanish
Limited Working
Timeline
Marketing / Website Maintenance
Eco Lighting USA / Induction Lighting Fixtures
05.2016 - 03.2023
Information Technology/Data Management
Tandem Management Company
01.2004 - 09.2010
Office Manager/Marketing Coordinator
Prime Rehabilitation Services
07.2002 - 01.2004
General Administration/Information Technology
Tandem Management Company
02.1993 - 07.2002
Admin Support/Technology
Tandem Food Corp, Div of Tandem Mgmt
Electronics/PC Repair/Networking -
Dover Business College
Microsoft Excel Coursework -
New Horizons
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