Kimberly Flores
Houston,Texas
Summary
Experienced Medical Assistant recognized for outstanding performance at Next Level Urgent Care Copperfield, specializing in pediatric and urology procedures. Demonstrated proficiency in clinical operations coordination, patient education, and direct care while effectively utilizing EMR systems and holding NCT X-Ray licensure. Notable achievements include significant improvements in patient satisfaction and clinic workflow efficiency. Career aspirations include advancing within the healthcare sector to further enhance operational excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clinic Coordinator & Clinical Support Champion
Baylor Urology
Houston, TX
01.2024 - Current
- Promoted to Clinic Coordinator for Dr. Smith
- Overseeing day-to-day operations, and ensuring seamless clinic workflows.
- Serve as the Clinical Support Champion for Botox treatments in neurogenic bladder patients.
- I attended Axonics training for InterStim therapy and received a certificate of completion.
- Perform urology-specific procedures, including catheter changes, bladder installations, and sterile specimen collection.
- Educate patients on intermittent catheterization, and post-procedure care.
- Prepare clinics for daily operations, including medication ordering, procedure setup, and supply inventory management.
- Address patient inquiries via MyChart, providing compassionate, and timely assistance.
- Administer injections, and assist in preparing sterile fields for advanced procedures.
- Coordinate patient care by scheduling appointments, addressing clinical needs, and managing follow-ups.
Medical Assistant
Next Level Urgent Care Copperfield
Houston, TX
09.2021 - Current
- Conducted drug screenings using urine and hair samples
- Performed phlebotomy, injections, and DOT physical support
- Verified insurance and handled billing to ensure efficient payment processes
- Educated patients about procedures, medications, and post-care instructions
- Assisted with casting and splinting and maintained certification in these procedures
- Conducted lab tests and prepared specimens for diagnostic evaluation
- Scheduled appointments, maintained patient records, and performed X-rays under NCT licensure
Medical Assistant
Bluefish Pediatrics Katy
Katy, TX
03.2018 - 09.2021
- Performed pediatric catheterizations for diagnostic and treatment purposes
- Conducted flu, RSV, strep, and mono testing
- Administered immunizations and updated patient records in ImmTrac
- Managed vaccination inventory and ensured compliance with state guidelines
- Assisted in specimen collection, including blood draws and swabs for diagnostic testing
- Delivered patient care, including vital sign measurements and patient education
- Supported physicians in vaccine administration, testing, and follow-ups
Education
Bachelor of Science in Nursing (BSN) -
Chamberlain University
Houston, TX01.2025
High School Diploma -
Langham Creek High School
Houston, TX01.2016
Prerequisite Coursework -
Lone Star College CyFair
Cypress, TXSkills
- Basic Life Support (BLS)
- Registered Medical Assistant (RMA)
- EMR systems
- Clinical operations coordination
- Urology procedures
- Pediatric catheterizations
- Specimen collection
- Drug screening
- Casting and splinting certification
- Flu testing
- RSV testing
- Strep testing
- Mono testing
- Immunization administration
- Inventory management
- Sterile technique
- Direct patient care
- Patient education
- Insurance verification
- Billing
- Phlebotomy
- Injection administration
- NCT X-Ray License
- DOT physicals assistance
Certification
- Registered Medical Assistant (RMA) through AMT
- Basic Life Support (BLS)
- Notary Public
- NCT X-Ray License
- Casting and Splinting Certification
- OMEGA Hair Drug Testing
- Psychemedics Drug Testing
- Axonics InterStim Training Certification
Timeline
Clinic Coordinator & Clinical Support Champion
Baylor Urology
01.2024 - Current
Medical Assistant
Next Level Urgent Care Copperfield
09.2021 - Current
Medical Assistant
Bluefish Pediatrics Katy
03.2018 - 09.2021
Bachelor of Science in Nursing (BSN) -
Chamberlain University
High School Diploma -
Langham Creek High School
Prerequisite Coursework -
Lone Star College CyFair