Kimberly Flowers

• Provide administrative support to employers contracted with Spherion, ensuring smooth operations and effective communication
• Perform variety of tasks, including managing calendars, scheduling appointments, and organizing meetings for multiple employers
• Handle incoming calls, emails, and inquiries, responding promptly and directing communication to appropriate parties
• Assist in preparation and distribution of documents, reports, and presentations as needed
• Maintain organized filing systems, both physical and digital, for easy retrieval of documents and information
• Coordinate travel arrangements and accommodations for employers and their staff members as required
• Collaborate with Spherion team members to match employers with qualified candidates and support recruitment efforts
• Adapt quickly to changing priorities and deadlines in a fast-paced environment to meet the needs of employers and ensure client satisfaction.

• Efficiently handled cash transactions, including cash, credit, and mobile payments, with high degree of accuracy
• Provided exceptional customer service by greeting customers, addressing inquiries, and resolving any issues or concerns promptly
• Maintained clean and organized work environment, including stocking shelves, replenishing merchandise, and ensuring compliance with company policies and procedures
• Demonstrated strong multitasking abilities by balancing cashier duties with assisting customers, managing inventory, and performing routine store tasks
• Collaborated with team members to achieve store goals and fostered positive work environment through effective communication and teamwork.
• Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.

• Provided comprehensive administrative support to office, including managing calendars, scheduling appointments, and coordinating meetings
• Handled incoming calls, emails, and inquiries, directing them to appropriate personnel and ensuring timely responses.
• Assisted in preparation and distribution of marketing materials, presentations, and reports, contributing to company's promotional efforts
• Managed office supplies inventory, ordering and restocking as needed to ensure smooth operations
• Supported HR department by organizing employee records, scheduling interviews, and assisting with onboarding processes
• Maintained cleanliness and organization of office space, creating professional and welcoming environment for clients and staff.

• Managed front desk operations, including greeting patients, scheduling appointments, and answering inquiries both in person and over phone.
• Assisted chiropractor by inputting reevaluations and updating patient records with accuracy and attention to detail.
• Coordinated patient intake processes, ensuring all necessary paperwork and documentation were completed efficiently
• Handled insurance verification and billing tasks, submitting claims and processing payments to facilitate smooth transactions
• Maintained confidentiality of patient information in compliance with HIPAA regulations
• Supported thchiropractic team with administrative tasks, such as organizing files, managing office supplies, and assisting with patient education materials

• Provided exceptional customer service as both a server and bartender, ensuring a positive dining experience for guests.
• Trained new servers on restaurant procedures, menu items, and customer service standards as a server trainer.
• Demonstrated proficiency in multitasking and adaptability by being cross-trained in various roles within the restaurant.
• Achieved the highest number of 'WOWs' (positive customer reviews) in the store, reflecting outstanding service delivery and customer satisfaction
• Recognized by management for excellence in customer service and dedication to exceeding customer expectations
• Contributed to a positive team environment by collaborating with colleagues and assisting in training initiatives.
• Worked with POS system to place orders, manage bills, and handle complimentary items.

Graduated on the Dean's List