Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Generic

Kimberly Forren

Shenandoah,Virginia

Summary

Dedicated administrative professional with over 15 years of successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Committed to providing personalized service and quality patient care. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Completed payroll processing for 40-50 staff members. Successfully led the implementation of a new electronic medical records system (EPICNET) while serving as a core trainer, working collaboratively with healthcare professionals to ensure a smooth transition and minimal disruption top patient care. Mentored and trained team members to develop their skills in inventory control and use of Oracle warehouse management software.

Overview

27
27
years of professional experience

Work History

Customer Service Liaison

Cabinetworks Group
12.2021 - 08.2023
  • Provided follow-up with sales representatives, customer care, and customers regarding questions and order details, ensuring high levels of customer satisfaction.
  • Maintained weekly reports for customers and for the corporate office, providing valuable insights into customer satisfaction and feedback.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Production Scheduler

Cabinetworks Group
10.2015 - 12.2021
  • Scheduled and printed work orders for manufacturing and for warehouse, ensuring timely and efficient production scheduling.
  • Answered incoming calls and relayed information to appropriate supervisor, ensuring prompt resolution of issues.
  • Tracked progress of goods during manufacturing.

Warehouse Clerk

Cabinetworks Group
02.2013 - 10.2015
  • Prioritized, organized, and managed daily warehouse orders, ensuring timely delivery of products to customers.
  • Managed inventory and cycle counting.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.

Unit Secretary

Harrisonburg Health And Rehabilitation Center
12.2009 - 04.2012
  • Coordinated with physicians, nurse practitioners, and nurses to ensure residents received pre-procedure and post-procedure care.
  • Ordered in-house x-rays and out-sourced laboratory tests, ensuring prompt and accurate delivery of test results to physicians.
  • Maintained patient confidentiality in line with HIPAA regulations.
  • Prepared and processed patient referrals and transfer requests.

Medical Unit Secretary

Sentara RMH
05.1996 - 04.2010
  • Transcribed and entered physicians' orders, ensuring accuracy and timeliness of care.
  • Prioritized order entry and expedited orders as necessary, ensuring prompt delivery of medications and treatments to patients.
  • Ordered supplies for physicians, nurses, ancillary staff, and patients, ensuring adequate inventory levels and timely delivery.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.

Education

Completed several transfer credit courses -

Blue Ridge Community College
Weyers Cave, VA
2007

Diploma - Medical Office Assisting

Dominion Business School
Harrisonburg, VA
1996

High School Diploma -

Turner Ashby High School
Bridgewater, VA
1994

Skills

  • Unit Secretary Training
  • Medical Terminology
  • Processing Orders
  • Medication Inventory
  • Pharmacy Correspondence
  • Faxing Orders
  • Transcribing Orders
  • Scheduling Labs
  • Patient Data Confidentiality
  • EMR Systems
  • Nursing Unit Operations
  • Medical Records Management
  • Office Supplies and Inventory
  • Arranging Discharges
  • Customer Service
  • Inventory Accuracy
  • Microsoft Office
  • Problem-Solving Ability
  • Professional Telephone Demeanor
  • Cultural Awareness
  • Proofreading
  • Epicnet, Oracle, and AS-400 software
  • Data Entry

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Life shrinks or expands in proportion to one’s courage.
AnaÏs Nin

Timeline

Customer Service Liaison

Cabinetworks Group
12.2021 - 08.2023

Production Scheduler

Cabinetworks Group
10.2015 - 12.2021

Warehouse Clerk

Cabinetworks Group
02.2013 - 10.2015

Unit Secretary

Harrisonburg Health And Rehabilitation Center
12.2009 - 04.2012

Medical Unit Secretary

Sentara RMH
05.1996 - 04.2010

Completed several transfer credit courses -

Blue Ridge Community College

Diploma - Medical Office Assisting

Dominion Business School

High School Diploma -

Turner Ashby High School
Kimberly Forren