Kimberly Fortune Bowens
Englewood,USA
Summary
Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.
Overview
22
22
years of professional experience
Work History
Active Case Manager
Developmental Pathways
Aurora, CO
08.2024 - Current
- Lead annual assessments and service planning meetings with individuals and providers to ensure the continuation of appropriate services and funding under Medicaid waivers and state programs.
- Coordinate and facilitate Interdisciplinary Team (IDT) meetings as needed to address evolving member needs and ensure collaborative support.
- Developed and delivered a PowerPoint training to guide colleagues through the CDASS rate change process and accurate data entry into both The Bridge and PPL systems.
- Ensure service coordination across multiple providers by aligning supports identified in the annual plan, maintaining continuity and funding stability for those served.
- Provide peer mentorship and team support by offering problem-solving strategies, step-by-step task guidance, and access to helpful resources.
- Conduct eligibility assessments using interviews, observations, and standardized tools to identify individual strengths, needs, and preferences.
- Deliver care coordination services by educating, referring, mediating, and collaborating with external providers and community agencies.
- Maintain thorough and timely documentation for all monitoring and targeted case management (TCM) activities in accordance with PMPM guidelines.
- Advocate for members by evaluating service effectiveness and ensuring needs are accurately represented and addressed.
- Schedule, facilitate, and document required meetings, ensuring all necessary follow-up and communication is completed with relevant parties.
- Accurately enter and distribute documentation to individuals, family members, and service providers, ensuring clarity and compliance.
- Communicate respectfully and professionally with individuals, teams, and external partners while safeguarding member confidentiality.
- Adhere to performance standards and uphold ethical practices in every aspect of work, in alignment with organizational expectations.
- Stay current with state and federal regulations regarding Medicaid waivers, long-term services and supports (LTSS), and local community resources.
Substitute Paraprofessional
Joshua School
01.2014 - Current
- Maintained communication with parents about student progress.
- Instructed educational skills.
- Observed student behavior and kept notes of progress.
- Instructed students with intellectual or physical disabilities following provisions specified in IEP or 504 plans.
- Helped students manage issues with communication, behavioral management, or academics.
Marketing Coordinator
McGovern Outdoor
Naperville, IL
08.2020 - 07.2024
- Managed social media platforms, resulting in a 100% increase in sales.
- Created engaging social media content and blog posts.
- Drove sales with improvements based on the creating the Amazon Store.
- Utilized social media to feature and create more exposure for products.
- Maintained brand vision, mission and voice across channels and collaborated with internal teams to develop ongoing strategy.
Paraprofessional
Willow Creek Elementary School
Centennial, CO
08.2014 - 05.2020
- Helped supervising teacher manage classroom and implement lesson plans.
- Planned and organized class parties, awards and field trips.
- Adhered to IPE and BIP plans with strict attention to requirements and goals.
- Supported special education student needs with one-on-one care, alternative testing and group assistance.
Assistant Controller
Standard Sand and Gravel
Davenport, FL
02.2004 - 06.2010
- Assisted in year-end audit preparations.
- Oversaw balance sheet variance analysis and executive-level financial reporting.
- Prepared work papers to support monthly close processes and month-end balance verifications.
- Stayed well-informed about organizational finances with monthly consolidated reporting and analytics.
- Helped operations team evaluate and optimize department-level activities from financial solvency standpoint.
Education
Bachelor of Arts - Accounting
Lincoln University
Lincoln, PA08.2000
Skills
- Social Media Marketing
- Shopify
- Amazon Seller Central
- Content Creation
- Knowledge of State/Federal LTSS Regulations
- Medicaid Waiver Programs (HCBS, CDASS)
- Photo and Video Editing
- Microsoft Office Suite (PowerPoint, Word, Outlook)
- HCPF rules and regulations
- Case Management & Service Coordination
Hobbies and Interests
- President of Students In Free Enterprise
- President of the Accounting Club
- Trail Guide to beginner hikers
- Hiking
- Photography
- Snowboarding
- Paddle-boarding
- Snowshoeing enthusiast
Additional Information - Accomplishments
- Outstanding Senior Award from Pennsylvania Institute of Certified Public Accounts (2001)
- Senior Scholastic Award in Accounting (2001)
- Leadership Award for National Association of Black Accountants (2001)
Timeline
Active Case Manager
Developmental Pathways
08.2024 - Current
Marketing Coordinator
McGovern Outdoor
08.2020 - 07.2024
Paraprofessional
Willow Creek Elementary School
08.2014 - 05.2020
Substitute Paraprofessional
Joshua School
01.2014 - Current
Assistant Controller
Standard Sand and Gravel
02.2004 - 06.2010
Bachelor of Arts - Accounting
Lincoln University
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