Kimberly Foster
Tacoma,WA
Summary
Proven team leader with a track record of enhancing operational efficiency at Amazon BFI1, demonstrating strong communication and keen observation skills. Excelled in reducing stock discrepancies and optimizing workforce planning, showcasing an adaptable mindset and a commitment to continuous improvement. Achieved significant trust and integrity as a Volleyball Official, underlining an ability to manage conflicts and make decisive calls.
Overview
27
27
years of professional experience
Work History
Volleyball Official
Independent Contractor - Self Employed
04.2017 - 02.2025
- Increased trust in officiating decisions by demonstrating integrity and impartiality throughout each match played.
- Supported organization efforts for smooth execution, including scheduling, coordination, and facility setup.
- Optimized efficiency during matches by quickly making decisive calls based on accurate observation and analysis of plays.
- Developed strong communication skills while interacting with diverse players, coaches, administrators, and spectators.
Pick/Pack and Vendor Returns Process Assistant
Amazon BFI1
01.2022 - 07.2024
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Handled day-to-day shipping overseeing more than 10,000 packages per day.
- Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
- Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Conducted training and change management processes to improve operations.
Inventory Control Quality Assurance PA
Amazon BFI1
01.2021 - 01.2022
- Coordinated with other departments to address any discrepancies or issues related to inventory management.
- Reduced stock discrepancies by diligently monitoring and adjusting inventory records for accuracy.
- Safeguarded company assets by enforcing proper storage procedures and regularly inspecting warehouse conditions for safety compliance.
- Managed cycle counting program to maintain accurate inventory records throughout the year without disrupting daily operations.
- Enhanced team performance by providing training on inventory control techniques and best practices.
- Streamlined returns process, inspecting returned items before reintegrating them into available inventory accurately.
- Contributed to loss prevention efforts by closely monitoring high-value items and reporting any suspicious activity to management promptly.
- Conducted root cause analysis for stock variances, identifying areas of improvement in operational processes to prevent future discrepancies.
Outbound Dock Process Guide
Amazon BFI1
05.2020 - 01.2021
- Reduced error rates by implementing robust quality control measures within critical processes.
- Coached employees on best practices for maintaining high-quality standards throughout all processes.
- Collaborated with other departments to resolve issues that may have arisen during shipping or receiving processes.
- Kept Outbound dock operations moving smoothly to maintain deadlines.
- Operated forklifts and other equipment to move items between storage, staging, and trucks.
- Assisted in training new hires on dock procedures, safety protocols, and company policies.
- Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
Learning Ambassador/General Warehouse Associate
Amazon DSE7
11.2018 - 05.2020
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Served as a mentor teacher for new associates providing guidance and support.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, handling hazardous materials or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Quality Assurance Manager
JD&Co. Jewelers
06.1998 - 02.2015
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
- Enhanced product quality by implementing comprehensive QA processes and procedures.
- Assisted in the creation of detailed production logs, enabling accurate tracking of progress and workload management.
- Evaluated accuracy of existing quality assurance measurement techniques, implementing improvements to increase efficacy and reduce errors.
- Reduced defects in manufactured products through thorough inspection and evaluation procedures.
- Reduced order errors with thorough quality control checks before dispatching shipments.
- Ensured repair turnaround times with 95% job completion in 3 days and 99.95% job completion in 5 days.
Education
Graduate Gemologist - Gemology
Gemological Institute of America
New York, NYSkills
- Keen observation
- Strong communication skills
- Team management
- Adaptable mindset
- Conflict management
Timeline
Pick/Pack and Vendor Returns Process Assistant
Amazon BFI1
01.2022 - 07.2024
Inventory Control Quality Assurance PA
Amazon BFI1
01.2021 - 01.2022
Outbound Dock Process Guide
Amazon BFI1
05.2020 - 01.2021
Learning Ambassador/General Warehouse Associate
Amazon DSE7
11.2018 - 05.2020
Volleyball Official
Independent Contractor - Self Employed
04.2017 - 02.2025
Quality Assurance Manager
JD&Co. Jewelers
06.1998 - 02.2015
Graduate Gemologist - Gemology
Gemological Institute of America
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