Adaptable professional with a proactive approach and rapid learning capabilities. Demonstrates a strong work ethic and effective communication skills. Committed to contributing to team success and achieving organizational objectives.
Overview
18
18
years of professional experience
Work History
Life Coach
Self-employed
04.2017 - Current
Implemented innovative approaches to overcoming obstacles.
Advocating, accountability and implementation of client’s goals.
Supported clients in setting realistic expectations for themselves based on current circumstances and resources available
Developed opportunities for couples to rebuild their relationships and strengthen family bonds.
Supported individuals in finding strength and resilience during times of change.
Led the process of conflict resolution through mediation and agreement facilitation.
Associate Pastor
Gateway Church-Southlake
Southlake, Texas
05.2008 - 11.2017
Handled client consultations effectively by actively listening, processing information, providing counseling, and developing personalized action plans.
Coached individuals on self development and overcoming life challenges such as transitions, grief, marital struggles, divorce, and addiction.
Established excellent communication abilities by regularly engaging with staff and congregants in both written and verbal forms.
Provided training sessions to enhance skills of team members, pastors, and volunteers.
Utilized strong time management skills to effectively schedule and prioritize tasks for clients.
Established efficient workflows and standard operating procedures to manage document intake and processing as the organization experienced growth.
Provided support for high conflict clients facing various challenges, including walk-ins seeking urgent assistance and those dealing with severe mental health concerns.
Managed and optimized intake process.
Managed the recruitment process and ongoing training for a large group of volunteers.
Surgery Assistant and Office Management
Texas & Anchorage, AK
, AK
Implemented protocols for effective clinical management.
Established office startup, including implementing procedures and policies while also setting up and inputting data into the database.
Proven track record in patient care, highlighting proficiency in consultation and delivering pre-and postoperative instructions.
Provided emotional support to patients before, during, and after operations.
Assisted surgeons with pre-operative, intra-operative and post-operative procedures.
Prepared specimens for laboratory analysis according to protocol guidelines.
Prepared and organized surgical equipment and instruments for use during surgery.
Handled emergency situations calmly and efficiently.
Documented medical records accurately and completely.
Performed clerical duties including answering phones, greeting visitors, filing charts and documents, updating patient records in the electronic health record system, and processing insurance forms.
Administered medications as directed by physicians.