Kimberly Frank
Mine Hill,NJ
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs. Look to enhance ideas to make office run more smoothly. Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. . Known for reliability and having a positive work environment. Proven track record of maintaining efficient office operations. Worked both sides directly with patient and administration side behind the scenes.
Overview
4
4
years of professional experience
Work History
Healthcare Administrator
Netcong Physical Therapy
01.2023 - Current
- Greeting patients to ensure a positive experience.
- Scheduled patients, answered phones, checked insurance benefits. Dealt with authorizations, referrals, communicating with other healthcare providers to benefit patient care.
- Optimized patient flow within the facility by analyzing current processes and implementing changes to improve efficiency.
- Learned on multiple EHR systems. Facilitated all the billing of insurances and billing of patient. Explaining co-pays, deductibles and other terms to patient.
- Maintained up-to-date information in electronic medical records software.
- Facilitated effective communication between departments to ensure smooth operations and seamless coordination of patient care efforts.
- Streamlined clinical documentation processes, resulting in reduced errors, increased accuracy, and improved compliance with regulatory requirements.
Physical Therapy Aide
Netcong Physical Therapy
09.2021 - 01.2023
- Enhanced patient care and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Increased patient engagement with therapeutic exercises .through clear instruction
- Improved patient recovery by assisting in implementing individualized physical therapy treatment plans.
Education
Associate of Science - Exercise Science
County College of Morris
Randolph Township, NJ12.2017
Bachelor of Science - Exercise Science
Montclair State University
Montclair, NJ05.2021
Skills
- Safety training
- Group and individual instruction
- First Aid and CPR/AED
- Facility management
- Operational improvement
- Project organization
- EHR systems
- Insurances
- Credentialing
- Business operations
- Relationship development
Timeline
Healthcare Administrator
Netcong Physical Therapy
01.2023 - Current
Physical Therapy Aide
Netcong Physical Therapy
09.2021 - 01.2023
Associate of Science - Exercise Science
County College of Morris
Bachelor of Science - Exercise Science
Montclair State University
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