Kimberly Freeman

Work History

Phlebotomist V

ICONMA- Contractor With Labcorp

03.2025 - Current

Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Tracked collected specimens by initialing, dating, and noting times of collection.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Packaged and shipped specimens to central lab daily.
Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Organized daily work based on collection priority.
Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.

Phlebotomist II

Clinical Pathology Laboratories, Inc.

03.2023 - 03.2025

Completed proper sanitation and cleaning of equipment and work areas between patients.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Stocked phlebotomy cart or carrier with appropriate supplies.
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Improved patient comfort and trust with compassionate communication and professional bedside manner.
Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
Contributed to maintenance of patient records, ensuring accurate and up-to-date information was available for healthcare providers.
Enhanced patient experience by performing blood draws quickly and efficiently.
Collected blood samples in accordance with laboratory protocols and regulations.
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Verified proper storage and transportation of specimens to laboratories.
Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Followed established safety protocols and standards to minimize risk of infection and injury.
Participated in quality assurance and competency assessment initiatives.
Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.

Phlebotomist

Cedar Park Medical Center

04.2019 - 03.2023

Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Used personal protective equipment correctly to protect coworkers and patients.
Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
Addressed questions and concerns to educate patients on collection process and procedures.
Conducted venipuncture and other CT procedures.
Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
Adapted to diverse patient needs by employing variety of blood collection techniques.
Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
Assisted in training and onboarding new phlebotomists.
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Centrifuged blood samples as outlined in clinical protocols.
Tracked collected specimens by initialing, dating, and noting times of collection.

Lead Phlebotomist

Baylor Scott and White Regional Medical Center

04.2016 - 04.2019

Conducted quality control checks on equipment, ensuring proper functioning and consistent results.
Managed daily operations, including staff scheduling, budgeting, and lab maintenance tasks.
Increased efficiency by maintaining organized workstations and well-stocked inventory levels.
Assessed patients'' conditions prior to phlebotomy procedures, identifying potential complications or contraindications before proceeding safely with the procedure.
Tracked collected specimens by initialing, dating, and noting times of collection.
Centrifuged blood samples as outlined in clinical protocols.
Assisted in training and onboarding new phlebotomists.
Participated in quality assurance and competency assessment initiatives.
Used personal protective equipment correctly to protect coworkers and patients.
Conducted venipuncture and other CT procedures.
Collected blood samples in accordance with laboratory protocols and regulations.
Packaged and shipped specimens to central lab daily.
Organized daily work based on collection priority.
Stocked phlebotomy cart or carrier with appropriate supplies.
Monitored supply levels and placed orders for laboratory supplies.
Reviewed and processed requisitions for laboratory tests.
Verified patients' identification for proper sample collection.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Provided guidance and support to laboratory personnel.
Participated in continuing education programs to stay up to date on new technologies and procedures.
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.

Lead Medical Instructor

Everest Institute

04.2007 - 04.2016

Served as a mentor to new instructors, providing guidance and support during their transition into the role.
Mentored struggling students through targeted academic support, promoting their success in challenging coursework.
Evaluated student performance through comprehensive exams and practical assessments, providing constructive feedback for improvement and growth.
Regularly attended conferences and workshops focused on medical education innovations, applying new techniques learned to enhance classroom instruction.
Assisted in the development of updated curriculum materials aligned with current industry trends and standards.
Collaborated with fellow instructors to develop new teaching methodologies for improved learning outcomes.
Organized guest speaker events featuring medical professionals, offering students valuable industry insights and networking opportunities.
Utilized multimedia resources to supplement traditional teaching methods, enhancing the overall educational experience for students.
Conducted regular assessments to evaluate student progress, adjusting course content as needed for optimal results.
Incorporated hands-on activities and group projects into lessons, promoting teamwork and collaboration among students.
Promoted a culture of continuous learning by encouraging students to participate in additional research projects, internships, and educational opportunities within the medical field.
Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning.
Presented lectures and conducted discussions to increase students' knowledge and competence using visual aids such as graphs, charts and slides.
Planned and documented programs of study meeting individual needs and abilities of students.
Performed instructional services for Phlebotomy and Administration of medication vocational and occupational subjects.

Medical Assistant

Secure Care/Washtenaw County Correctional Facility

03.2002 - 04.2007

Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
Enhanced patient care by meticulously recording vital signs and updating patient records.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Taught patients about medications, procedures, and care plan instructions.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Oriented and trained new staff on proper procedures and policies.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Explained procedures to patients to reduce anxieties and increase patient cooperation.

Summary

Overview

Work History

Phlebotomist V

Phlebotomist II

Phlebotomist

Lead Phlebotomist

Lead Medical Instructor

Medical Assistant

Education

No Degree -

HS Courses

Skills

Timeline

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