Kimberly Gambino
Bay Shore
Summary
Dynamic professional with extensive experience in no-fault and workers compensation collections at Health Management Corporation of America. Proven track record in training new hires and enhancing team productivity. Skilled in collections processing and assertive account management, consistently achieving compliance and improving operational efficiency.
Overview
16
16
years of professional experience
Work History
No Fault / Workers Compensation Collector
Health Management Corp. of America
02.2015 - Current
- Contact no-fault and workers compensation insurance companies on over due past medical bills.
- Learned collection procedures and compliance regulations to ensure adherence.
- Trained new team members on company services, and collection strategies.
- Reviewed and prepared files for arbitration.
- Processing correspondence from insurance companies to comply with their verification requests.
- Appeal incorrect denials and incorrect payments.
- Preparing re-bills with cover letters and proof of mailing.
- Notarize legal documents
- Processing patient payments (deductibles / copays).
Office Manager
HIJ Billing Services. Inc.
03.2009 - 12.2024
- No Fault / Workers Compensation Collections
- No Fault / Workers Compensation Medical Biller
- Payment Posting.
- Supervised administrative staff, ensuring adherence to company policies and procedures.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Education
Smithtown Christian School
Smithtown, NYSkills
- Account management
- Collections
- Assertiveness
- Collections processing
- Account reviews
- Issue investigation
- Notary
- Aged account reporting
Timeline
No Fault / Workers Compensation Collector
Health Management Corp. of America
02.2015 - Current
Office Manager
HIJ Billing Services. Inc.
03.2009 - 12.2024
Smithtown Christian School
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