Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Kimberly Garcia

Oakland Park,FL

Summary

Personable and dedicated Hospitality Specialist with extensive experience in the restaurant industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bartender

Steak 954
Fort Lauderdale, FL
01.2024 - Current
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.

Bartender

South Bar & Kitchen
Pompano Beach, FL
06.2023 - 12.2023
  • Created unique specialty cocktails upon request utilizing various liquors and mixers.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Managed accurate bar tabs and processed cash and credit card transactions.

Server/Bartender

J Alexander Holdings LLC
Fort Lauderdale, FL
12.2020 - 06.2023
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Served food and beverages to guests and immediately remedied issues with orders.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Trained new employees to perform duties.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Bartender

J Mark's
Fort Lauderdale, FL
01.2020 - 11.2020
  • Engaged guests with warm conversation, building bar loyalty and encouraging repeat business
  • Served food and alcoholic beverages in a high-volume establishment, upholding superior record of positive feedback
  • Tapped beer kegs and served draft beer, bottled alcoholic beverages, mixed alcoholic beverages, and frozen beverages
  • Recommended food and drinks to guests based on preference, pairings and special promotions.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.

Server Shift Leader

J Mark's
, FL
03.2019 - 06.2020
  • Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information
  • Recorded or memorized orders, entered into computer system, and followed up with kitchen staff to foster timely delivery
  • Trained new servers in company policies, guest service standards, and best practices
  • Supported opening and closing duties, including reconciling cash tills and assisting in kitchen and bar areas

Assistant Manager

Lucky 23
Sunrise, FL
07.2015 - 09.2019
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.

Education

High School Diploma -

Stranahan High School
Fort Lauderdale, FL
2014

Skills

  • Trilingual (Spanish,Portuguese,English)
  • Multitasking and Prioritization
  • Safe Food Handling
  • Mixology
  • Accurate Cash Handling
  • Flexible and Adaptable
  • Point of Sale Systems
  • Team Training and Development
  • Safe Alcohol Service

Certification

SafeStaff Food Handler Exp, 09/2026

First Aid CPR AED Exp. 03/2024

Languages

Spanish
Native/ Bilingual
Portuguese
Professional

Timeline

Bartender

Steak 954
01.2024 - Current

Bartender

South Bar & Kitchen
06.2023 - 12.2023

Server/Bartender

J Alexander Holdings LLC
12.2020 - 06.2023

Bartender

J Mark's
01.2020 - 11.2020

Server Shift Leader

J Mark's
03.2019 - 06.2020

Assistant Manager

Lucky 23
07.2015 - 09.2019

High School Diploma -

Stranahan High School

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Kimberly Garcia