Maintained accurate and thorough patient charts in accordance with legal and clinical standards.
Follow through with clients' request in a timely manner.
Perform Injectable Botox and Zeomin.
Order products.
Travel
Internet Sale Manager
United Rv
Haltom, Texas
02.2017 - 07.2024
Proven sales leader, comprehensive oversight and leadership, marketing and implementation skills, strong administrative and technical abilities, industry knowledge, flexibility, adaptability, and backup support, commitment to customer.
Managed relationship from entry until final sale, involving enhancing their experience by building trust, negotiation with customers and management, and providing post-sale support for new products.
Delivered and optimized critical operational support for the site through their internet department and enhancing/increasing efficiency of workflow in multiple areas.
Interfaced with manufacturers and external vendors to learn and deliver new products to the marketplace, and increased production through market knowledge and expertise.
Led entire center in closed deals for 3 consecutive years and considered a market leader in my space for customer trust, service, proactive behaviors, and referrals.
Lead Esthetician
Restore Hyper Wellness
11.2021 - 07.2022
Diverse expertise in wellness and aesthetic treatment, sales and business growth focus, customer-centric approach, leadership and team development, operational mastery, tech-savvy, and data driven, holistic understanding of health and wellness.
Evaluated effectiveness of treatments through observation of skin condition before and after each service.
Educated clients on at-home skincare routines to extend the results of their in-office treatments.
Implemented pricing strategies for services provided at the spa and salon.
Established relationships with local businesses or organizations to increase referrals.
Business Owner
Luna Di Bella By Kimberly Garcia
Southlake, Texas
04.2016 - 10.2018
Marketing & scheduling, supply order, payroll, and budgeting, service performing & education, analyzing, tracking transactions, recording cost & revenue, sanitation & compliance, running an online website.
Comprehensive management experience, leading and training, operational versatility, customer-focused, retail and sales skills, adaptability.
Conducted monthly meetings with staff to discuss operational strategies and updates.
Resolved conflicts between staff members in a professional manner.
Interacted directly with customers to provide excellent service and address any complaints or concerns.
Implemented innovative marketing initiatives to increase customer base and revenue growth.
Monitored financial performance of the spa on a weekly basis to ensure profitability goals were met.
Oversaw spa renovation, coordinated with vendors and managed transactions.
Led profitable spa operations through budgeting, aesthetics, employee training, and renewing dormant client memberships.
Lead by Example - Spa's goal was to sell 25% of retail dollars to service revenue. The individual would have to sell 40% for commission. My sales of product to sale revenue averaged at 64%.
Performed basic accounting duties such as payment collection, bank and drawer reconciliation and internal audits to keep finances on track.
Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
Checked supplies inventory regularly to ensure adequate stock levels at all times.
Well educated in product and hydrafacial machine, and wrote a facial protocol for all 7 Spas.