KIMBERLY GARNER
Kansas City,MO
Summary
Experienced with managing comprehensive employee benefits programs and regulatory compliance. Utilizes strong communication and analytical skills to address and resolve benefits-related inquiries effectively. Track record of enhancing benefits administration processes to improve efficiency and employee satisfaction.
Overview
24
24
years of professional experience
Work History
Human Resources Benefits Specialist
Saint Luke's Health System
11.2008 - 12.2024
- Managed approximately 60-100 incoming calls, emails and faxes per day from SLH employees And vendors.
- Provided general administrative and clerical support for the HR department, work orders, ordered office supplies etc.
- Managed the administration of health, dental, vision, life, and retirement plans as well as wellness programs for staff
- Served as the main point of contact for the staff with questions about eligibility, plan selections, benefits, and claims processing
- Presided over orientation for new hires to guarantee proper onboarding and understanding of accessible benefits
- Processed and monitored changes related to benefits, such as beneficiaries designations, open enrollment updates, and life events.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Processed employee life event changes, ensuring timely updates to benefits and coverage for qualifying events such as marriage or the birth of a child.
- Educated managers on current benefit offerings and policies, enabling them to better assist their teams with questions or concerns.
- Updated HRIS systems as needed to reflect benefit-related changes accurately, maintaining up-to-date records for all team members.
- Collaborated with payroll department to ensure accurate deductions related to employee benefits plans were processed correctly each pay period.
- Enhanced understanding of benefit offerings with effective communication materials and presentations.
- Streamlined benefits administration processes for improved efficiency and reduced errors.
- Checked employees' benefits enrollment for accuracy and inputted all data into Workday.
- Performed benefits audits to identify discrepancies and opportunities for improvement in plan design or administration.
- Conducted annual open enrollment sessions to ensure employees were well-informed about their options and plan changes.
- Participated in annual benefit plan review meetings with senior leadership, providing data-driven insights and recommendations for future plan design adjustments.
Accounts Payable Clerk
AMC Theatres
02.2005 - 10.2028
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Improved vendor relationships through diligent communication and prompt issue resolution.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
Education
High School - General Studies
CENTER HIGH SCHOOL
Kansas City, MO01.1993
Skills
- Employee Training
- Client support
- Conflict Resolution
- Benefits administration
- Hris and benefits software
- Compliance and regulatory knowledge
- Open enrollment support
- Relationship building
- Confidentiality
- Healthcare benefits
- Employee relations
- HR policies expertise
- Verbal and written communication
- Special projects
Timeline
Human Resources Benefits Specialist
Saint Luke's Health System
11.2008 - 12.2024
Accounts Payable Clerk
AMC Theatres
02.2005 - 10.2028
High School - General Studies
CENTER HIGH SCHOOL
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