Kimberly Garner
Winchester,TN
Summary
Dynamic leader with a proven track record at Swiss Pantry, excelling in operations management and team building. Spearheaded initiatives that drove significant business growth and exceeded sales targets. Adept at problem resolution and staff development, consistently meeting goals through strategic planning and effective communication. Skilled in budget management and performance evaluations.
Overview
40
40
years of professional experience
Work History
General Manager
Swiss Pantry
08.2019 - Current
- Assisted in developing operational strategies to enhance team performance.
- Supported daily management tasks, ensuring efficient workflow and resource allocation.
- Learned and implemented company policies to maintain compliance and safety standards.
- Collaborated with teams to identify process inefficiencies and suggest improvements.
- Maintained accurate documentation of procedures, contributing to organizational efficiency.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
Dispatcher
FC 911
07.2014 - 08.2019
- Coordinated emergency response efforts, ensuring timely dispatch of services to critical incidents.
- Managed communication between first responders and headquarters, enhancing situational awareness and operational efficiency.
- Trained new dispatchers on protocols and systems, fostering a knowledgeable team capable of handling diverse scenarios.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatch calls, ensuring accountability and enabling thorough incident reviews.
Administrative Assistant
Department of Defense
02.2005 - 08.2013
- Coordinated office operations, ensuring seamless workflow and communication among departments.
- Managed scheduling and calendar activities, optimizing time for executives and team members.
- Assisted in preparation of reports and presentations, enhancing accuracy and adherence to deadlines.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
LPN
Harton Regional Medical Center
03.1986 - 12.2000
- Administered medications and treatments as prescribed by healthcare providers.
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted in developing and implementing individualized care plans for patients.
- Educated patients and families on health management and post-discharge care.
- Implemented infection control measures, ensuring compliance with safety regulations.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
Associate of Science - Nursing
Motlow State Community College
Tullahoma, TNNo Degree - Medical Coding
Medical Coding
Online03-2026
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Staff training/development
- Employee scheduling
- Consistently meet goals
- Performance evaluations
Timeline
General Manager
Swiss Pantry
08.2019 - Current
Dispatcher
FC 911
07.2014 - 08.2019
Administrative Assistant
Department of Defense
02.2005 - 08.2013
LPN
Harton Regional Medical Center
03.1986 - 12.2000
Associate of Science - Nursing
Motlow State Community College
No Degree - Medical Coding
Medical Coding