Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Garrett

Los Angeles,CA

Summary

Highly efficient Executive Assistant skilled in calendar management, travel coordination, and executive reporting. Known for strong communication, time management, and problem-solving abilities that ensure smooth day-to-day operations.

Overview

35
35
years of professional experience

Work History

Customer Service Representative Supervisor

United Airlines
Los Angeles, California
10.1990 - Current
  • Oversaw gate operations and ensured smooth boarding procedures for on-time departures.
  • Resolved customer complaints with an 85% resolution rate, helping shape more effective service policies.
  • Conducted regular performance reviews with team members to identify areas of improvement in customer service skills.
  • Implemented changes in procedures or practices based on feedback from customers or management.

Executive Assistant to Chief Financial Officer

Rentech
Los Angeles, California
02.2006 - 11.2018
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Spearheaded and managed critical projects, coordinating cross-functional teams and consistently meeting project deadlines.
  • Demonstrated the ability to thrive in dynamic, fast-paced settings, managing high-volume workloads and adapting quickly to changing priorities.
  • Facilitated effective communication between executives, team members, and external stakeholders, ensuring seamless information flow and contributing to better decision-making.
  • Actively engaged in professional development opportunities to stay updated on industry trends, tools and best practices, ensuring continuous improvement in administrative skills.

Executive Assistant

Key Bank
Los Angeles, California
02.2000 - 11.2004
  • Successfully managed complex calendars for senior executives, ensuring punctuality for all meetings and appointments while accommodating last-minute changes.
  • Identified and implemented cost-saving opportunities, resulting in a significant reduction in office expenses.
  • Improved meeting efficiency by implementing agendas, meeting minutes, and follow-up action items, resulting in shorter, more focused meetings.
  • Maintained a high level of confidentiality in handling sensitive information, ensuring data security and compliance with privacy regulations.

Education

No Degree - Business Administration And Management

Penn Valley Community College
Kansas City, MO

Skills

  • Microsoft Office Suite
  • Google Workspace
  • Confidentiality
  • Calendar Management
  • Training and Development
  • Strategic Support
  • Meeting Coordination
  • Event Planning
  • Travel Coordination
  • Expense Management
  • Project Management
  • Team Building

Timeline

Executive Assistant to Chief Financial Officer

Rentech
02.2006 - 11.2018

Executive Assistant

Key Bank
02.2000 - 11.2004

Customer Service Representative Supervisor

United Airlines
10.1990 - Current

No Degree - Business Administration And Management

Penn Valley Community College