PERLA K. GARZA
HOUSTON,TX
Overview
24
24
years of professional experience
Work History
Notary Public
Colony Ridge Land
05.2019 - 03.2023
- Lead clients through their legal and financial obligations pertaining to multimillion property sales contracts. Provided clients with internal and supplementary resources for developmental projects. Periodically trained department new hires. Counseled with sales team and management on contract and client concerns. Coordinated with out of state notaries to finalize legal and financial documents.
Receptionist/Sales Assistant
Houston Pool Plastering
10.2005 - 01.2018
- Automated office operations, managed client correspondence and tracked records
- Analyzed financial statements and payroll through product cost, labor and controllable
- Recruited, hired and trained new employees, including monitoring and review of individual performance
- Answered inbound phone calls
- Enhanced data collection accuracy by preparing, authoring and updating communications and policy memorandums
- Directed schedule of weekly projects and anticipated timelines for milestones and completion dates
- Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports
- Met with each associate to establish realistic monthly sales goals
- Monitored supplier operations to verify quality, delivery schedule maintenance and conformance with contract specifications to maximize business efficiency and cost controls
Receptionist
El Guero Check Cashing
02.1999 - 10.2005
- Monitored multiple databases to keep track of all company inventory
- Directed schedule of weekly projects and anticipated timelines for milestones and completion dates
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions
- Provided onsite training
Education
High School Diploma -
Southeastern High School
Miami, FLSkills
- 20 years of receptionist experience
- 20 years of sales experience
- Experience with Microsoft Office (Word, Excel, Outlook)
- Bilingual (Spanish and English)
Timeline
Notary Public
Colony Ridge Land
05.2019 - 03.2023
Receptionist/Sales Assistant
Houston Pool Plastering
10.2005 - 01.2018
Receptionist
El Guero Check Cashing
02.1999 - 10.2005
High School Diploma -
Southeastern High School