Kimberly GAVLAK
Las Vegas,NV
Summary
Hardworking, highly motivated, management professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven to meet company needs and increase service value.
Overview
9
9
years of professional experience
Work History
Production Coordinator
Encore Global at the MGM Grand Conference Center
Las Vegas, NV
08.2022 - Current
- Scheduling and coordination of staffing and resources
- Timesheet completion and tracking project related hours
- Support the show team (Producer, PM) with owning the kick-off & tie down meetings, scheduling client and show team calls
- Create and maintain electronic show folders / channels (project management tools) from each project’s inception, file past show folders and maintain directory
- Open and process Purchase Orders, define and set up new vendors/part timers and attend pre and post show meetings for job sign off
- Collection and organization of show related content (graphic files, video files and still photos)
- Partner with Producers and Production Managers on event logistics
- Completion of expense reports and finalizing job related expense.
Restaurant Manager/Office Manager/Private Events
Smith & Wollensky Steakhouse at the Venetian Resort
Las Vegas, NV
04.2019 - 08.2022
- Performed daily inspections of the facility to ensure cleanliness standards were met
- Maintained a high level of customer service by addressing patron complaints promptly and professionally
- Analyzed customer feedback and implemented strategies to improve service
- Cultivated positive relationships with customers through excellent hospitality services
- Provided leadership by setting clear expectations for team members
- Recruited, trained, evaluated, scheduled and supervised restaurant personnel
- Organized and delegated tasks to staff members, monitored performance and provided constructive feedback
- Greeted guests at tables and attended to guests needs to promote customer service and satisfaction
- Provided orientation and on-boarding training to new associates.
Office Manager/Private Events Assistant
Mastro's Ocean Club at The Shops at Crystals
Las Vegas, NV
06.2017 - 04.2019
Office Manager/Private Events Assistant
Smith & Wollensky Steakhouse
Las Vegas, NV
11.2015 - 06.2017
Education
Software and Web Development
THE TECH ACADEMY
03-2018
Skills
- Human Resources/Payroll
- Inventory and Budget Control
- Meeting Logistics/Organizing
- Scheduling and Team Leadership
- 720 IATSE Union Labor Laws
- Technical Support and Data Entry
- Administrative Support
- Excellent Multi-Tasking Ability
- Hiring and Onboarding
- Event Planning
- Microsoft Office Suite
- Salesforce
- UltiPro
- Workforce
- Paycom
- Micros 3700
- TripleSeat
- OpenTable, OT Guest Center
- HotSchedules
- Visual Studio
Timeline
Production Coordinator
Encore Global at the MGM Grand Conference Center
08.2022 - Current
Restaurant Manager/Office Manager/Private Events
Smith & Wollensky Steakhouse at the Venetian Resort
04.2019 - 08.2022
Office Manager/Private Events Assistant
Mastro's Ocean Club at The Shops at Crystals
06.2017 - 04.2019
Office Manager/Private Events Assistant
Smith & Wollensky Steakhouse
11.2015 - 06.2017
Software and Web Development
THE TECH ACADEMY
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