Kimberly Gawlik

Entered procedure codes and diagnosis codes into medical billing software.

Coordinated patient scheduling, check-in, check-out and payments for billing.

Adhered to strict HIPAA guidelines to protect patient privacy.

Prepared and administered medications to alleviate patient symptoms.

Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.

Used Amazing Chart System to schedule appointments for doctor visits and procedures.

Received, recorded and filed medical payments by check, cash and credit card.

Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

Obtained payments from patients and scanned identification and insurance cards.

Managed office logistics by scheduling appointments, maintaining files and collecting payments.

Registered and verified patient records before triage with most up-to-date information.

Managed 50 patient calls per day

Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.

Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.

Maintained professional, organized and safe environment for employees and patrons.

Delivered feedback to decision-makers regarding employee performance and training needs.

Developed and maintained relationships with customers and suppliers through account development.

Performed statistical analyses to gather data for operational and forecast team needs.

Monitored expenditures to mitigate risk of overages.

Responded to and directed incoming calls and other communication.

Utilized TruFit system to create and edit correspondence, documents and materials.

Coordinated and scheduled travel arrangements and managed expense documentation for reimbursements.

Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Assisted in organizing and overseeing assignments to drive operational excellence.

Ran errands to support daily needs of management.

Monitored and managed social media accounts.

Created employee schedules to align coverage with forecasted demands.

Developed strategy to increase sales and drive profits.

Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Compiled financial data to comply with budget.

Reduced financial discrepancies to minimize threats to health and productivity of business.

Developed organizational structure to outline and direct rules, roles and responsibilities.

Introduced new products or services, increased marketing activities and improved customer service to drive sales.