Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Kimberly  George

Kimberly George

Wesley Chapel,FL

Summary

Top-notch Underwriter with solid experience in financial services. Proficient in determining level of risk using strong analytical skills. Conscientious and committed to adhering to standards, underwriting guidelines and authority levels.

Overview

26
26
years of professional experience

Work History

Senior Underwriting Officer - Commercial

Chubb Insurance
12.2005 - 04.2021
  • Assisted in developing customized insurance solutions for complex accounts that met both client requirements and organizational goals.
  • Mentored junior underwriters, sharing expertise and knowledge to foster professional growth within the team.
  • Maintained compliance with industry regulations, conducting regular audits on underwriting files and procedures.
  • Supported claims resolution efforts by providing accurate documentation related to policy terms, conditions limits, and exclusions.
  • Safeguarded company profitability by adhering to established risk management standards when evaluating applications for coverage approval or denial.
  • Enhanced risk assessment accuracy with thorough research and data analysis for each application.
  • Achieved high customer satisfaction by providing prompt responses and clear communication throughout the underwriting process.
  • Collaborated with sales teams to develop competitive insurance products tailored to clients'' needs.
  • Maximized profitability with careful monitoring of loss ratios while maintaining a balanced book of business.
  • Strengthened relationships with key brokers through open communication channels and timely support during the application process.
  • Reviewed policy submissions thoroughly, ensuring accurate pricing based on risk assessments of potential clients'' financial situations and exposures.
  • Documented underwriting decisions and provided evidence of compliance with applicable regulations.
  • Supported review, acceptance, or denial of new or renewal business after carefully reviewing all information.
  • Built strong relationships with lenders, brokers and clients for constructive communications.
  • Met with customers, agents and brokers to negotiate coverage, price, and service delivery.
  • Contributed to business development efforts by participating in client meetings, presentations, and networking events focused on promoting company services.

Team Leader

Chubb Insurance
08.1995 - 12.2005
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.

Education

No Degree - Communications

New Jersey City University
Jersey City, NJ
06.1991

Skills

  • Underwriting guidelines
  • Pricing strategy
  • Portfolio Management
  • Policy Interpretation
  • Industry Trends
  • Client Relationship Building
  • Policy renewal
  • Risk Assessment
  • Coverage Determination
  • Documentation
  • Quote Preparation
  • Policy Development

Timeline

Senior Underwriting Officer - Commercial

Chubb Insurance
12.2005 - 04.2021

Team Leader

Chubb Insurance
08.1995 - 12.2005

No Degree - Communications

New Jersey City University
Kimberly George