Kimberly Gibson
Danville,VA
Summary
Dynamic Administrative Assistant/Paralegal with proven expertise at the City of Danville, VA Office of City Attorney. Skilled in Microsoft Excel and customer service, I excelled in enhancing office efficiency and managing complex correspondence. Recognized for my ability to streamline operations and support executive teams through effective scheduling and document management.
Overview
22
22
years of professional experience
Work History
Administrative Assistant/Paralegal
City of Danville, VA Office of City Attorney
Danville, VA
06.2003 - Current
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Answered phone calls and emails to provide information, resulting in effective business correspondence
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Conducted research on various topics as requested by management.
- Developed and maintained filing systems for confidential documents and records.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Responded to customer issues to provide immediate resolution and improve retention.
- Managed database systems containing customer contact information.
Education
Associate of Science - Paralegal
Mountain Empire Community College
Wise County, VA05-2007
Associate of Science - Business Administration And Management
Danville Community College
Danville, VA05-2006
Skills
- Office management
- Dedicated team player
- Data entry
- Document management
- Correspondence handling
- Account reconciliation
- Customer service
- Research skills
- Invoice processing
- Scheduling and calendar management
References
References available upon request.
Timeline
Administrative Assistant/Paralegal
City of Danville, VA Office of City Attorney
06.2003 - Current
Associate of Science - Paralegal
Mountain Empire Community College
Associate of Science - Business Administration And Management
Danville Community College