Kimberly Gill
Freehold,NJ
Summary
Results-driven and detail-oriented professional, looking to transition to a challenging career in human resources to further enhance skills acquired from previous experience. Effective operations leader with a strong ability to manage projects within technical and business levels; along with the capability of managing cross-functional teams. Adept at executing process improvements to optimize operational efficiency, while consistently achieving client goals and organizational objectives.
Overview
5
5
years of professional experience
Work History
Research Subject Recruiter
Clinilabs Drug Development Corporation
05.2022 - Current
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Assists with developing recruiting strategies to identify qualified candidates and build network of patients through marketing and advertisement across multiple online and social media sites.
- Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates.
- Update the recruitment database, prescreening and drug screening potential clients.
- Operate and maintain applicant tracking and candidate management systems.
- Improved office efficiency by effectively managing internal communications and correspondence.
Specimen Processor/Accesioner
Genesis Laboratory
03.2021 - 05.2022
- Followed safety protocols while handling hazardous materials.
- Analyzed results using analytical software and created reports.
- Recorded and analyzed data to produce reports of results.
- Set and oversaw quality assurance guidelines for laboratory work.
- Monitored and documented safety standards to verify compliance.
- Operated and performed preventative maintenance on laboratory equipment and instruments.
Guest Services Agent
The Asbury Hotel
04.2021 - 12.2021
- Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
- Streamlined check-in process to decrease wait times and increase customer satisfaction.
- Answered guest inquiries and provided information regarding hotel services and amenities.
- Resolved sources of dissatisfaction and implemented processes to prohibit future service obstacles.
- Processed guest check-ins and check-outs following procedures for fast turnover.
- Answered hotel phones with professionalism and directed calls appropriately.
Front Desk Agent
The Wave Resort
03.2019 - 04.2021
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Answered multi-line phone system and enthusiastically greeted callers.
- Responded swiftly to room requests and other inquiries made via establishment website, email, or phone.
- Kept accounts in balance and ran daily reports to verify totals.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
Education
Bachelor of Science in Psychology -
Kean University
Union, NJ01.2022
Associate degree in Science -
Ocean County College
Toms River, NJ01.2017
Skills
- Policy Development
- Outbound Calling
- Talent Acquisition
- Recruitment
- Candidate Selection
- Team Collaboration
- Community Networking
- Cross-Functional Teamwork
- Candidate and Client Relations
- Candidate Vetting
- Recruitment Strategies
- Assessing Qualifications
- Public Speaking
- Candidate Screening
- Clerical Support
- Candidate Pipeline Management
- Candidate Sourcing
- Social Media Recruiting
- Pre-Screening Candidates
- LinkedIn Sourcing
- Administrative Skills
- Recruiting and Sourcing
- HIPAA Expert
- Interviewing Clients
- Recruiting Software Experience
- Administrative Support
- Time Management
- Candidate Tracking
- Applicant Tracking Systems
- Cold-Calling
- Compliance Regulations
- Networking
- Guest Relations
- Customer Rapport
- Conflict Management
- Account Management
- Writing and Verbal Communication
- Data Entry Proficiency
- Listening Skills
- Guest Inquiry Resolution
Certifications
Lead Subject Recruiter-Opioid Clinical Trial
Acceptable Data Collection/ Recording (TMS) Ref#CL-SOP-GA-2001 May 2018
Office Screening of Subject for Study Participation (TMS) Ref#CL-SOP-CRU-2018 May 2018
Conflicts of Interest (CITI) Record ID# 49856590 July 2022
Good Clinical Practice (U.S. FDA Focus) (CITI) Record ID# 49860230 July 2022
Human Subject Research Series (CITI) Record ID# 49860231 July 2022
Group 4: CRC (GCP) (CITI) Record ID# 49860230 July 2022
Group 4: CRC (HSR) (CITI) Record ID# 49860231
Completion of 270 CADC education hours
Timeline
Research Subject Recruiter
Clinilabs Drug Development Corporation
05.2022 - Current
Guest Services Agent
The Asbury Hotel
04.2021 - 12.2021
Specimen Processor/Accesioner
Genesis Laboratory
03.2021 - 05.2022
Front Desk Agent
The Wave Resort
03.2019 - 04.2021
Bachelor of Science in Psychology -
Kean University
Associate degree in Science -
Ocean County College
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