Kimberly Gilliam
Houston,TX
Summary
Compassionate dispatcher and EMT, a team collborator with attention to detail; adaptability and calm under pressure; I've had the opportunity to work in dispatch both emergency and non and I've worked in the field as well noth emergency and non. My passion is helping people.
Overview
3
3
years of professional experience
Work History
EMT-Basic
Alliance Ambulance
Houston, TX2997
01.2006 - 01.2007
- Handled patient transfers from one medical facility to another.
- Collaborated with healthcare teams to ensure seamless patient transfers and communication during transports.
- Assisted in driving ambulances safely while navigating various road conditions during emergencies.
- Evaluated patient histories to assess and prioritize levels of care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
EMT-Basic
Best Care EMS
Houston, TX
01.2006 - 01.2007
- Collaborated with healthcare teams to ensure seamless patient transfers and communication during transport.
- Documented patient information accurately for medical records and reporting purposes.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Assisted with lifting and moving patients.
- Transported patients to medical facilities and provided transportation to follow-up appointments.
Dispatcher, EMT-B
Goldstar EMS
Houston, TX
11.2003 - 12.2006
- Coordinated emergency response efforts to optimize resource allocation and response times.
- Monitored communication systems to ensure real-time updates for field units and dispatch operations.
- Mentored junior dispatchers, fostering a collaborative environment that improved overall team effectiveness.
- Collaborated with emergency services agencies to enhance inter-agency communication during critical incidents.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
- Analyzed call patterns to predict peak times, adjusting staffing levels accordingly for optimal coverage.
EMT-Basic
Cypress Creek EMS (volunteer)
Houston, TX
11.2003 - 01.2006
- Responded promptly to emergency calls, assessing patients' conditions and prioritizing care needs.
- Collaborated with healthcare teams to ensure seamless patient transfers and communication during emergencies.
- Administered first aid and basic life support techniques in high-pressure environments.
- Maintained equipment readiness through regular checks and adherence to safety protocols.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
Education
Emergency Medicine
Cypress Creek EMS
Spring, TX10-2003
Skills
- Basic life support
- Vital sign assessment
- Critical decision-making skills
- Patient assessments
Timeline
EMT-Basic
Alliance Ambulance
01.2006 - 01.2007
EMT-Basic
Best Care EMS
01.2006 - 01.2007
Dispatcher, EMT-B
Goldstar EMS
11.2003 - 12.2006
EMT-Basic
Cypress Creek EMS (volunteer)
11.2003 - 01.2006
Emergency Medicine
Cypress Creek EMS