Kimberly Giordano
New York,NY
Summary
I studied business administration and I possess the skills that allow me to know the nature of the companies and the management of the same to improve their performance ; I am able to efficiently manage a marketing team and work effectively the HHAeXchange system, client registration and document processing. Dedicated to excellent patient care through an empathetic approach.
Among my personal characteristics I consider my politeness, honesty, loyalty, responsibility, punctuality and commitment as tools for individual work and reliability, pro-activity and entrepreneurship as characteristics of team work.
Overview
10
10
years of professional experience
Work History
Intake Specialist
Advantage Home Care
Brooklyn , NY
2022.10 - Current
Intake Specialist
Advantage Home Care
Brooklyn , NY
2022.10 - Current
- Create initial profiles, generate reports for management meetings, keep updates and follow-ups for new and incoming patients on the HHAeXchange system.
- Manage onboarding and enrollment process of 40 patient per month into the company.
- Coordinate entire enrollment process from start to end. Including scheduling appointments whit NYIA and MLTC insurances to obtain authorizations of services.
- Develop and keep a strong relationship with the MLTC account managers to remain on top of evolving needs throughout enrollment processes and ensure satisfactory results.
- Provided quality referrals to the different MLTC account managers (MJHS,VNS,AETNA,ANTHEM, SWH, CENTERS PLAN) on monthly basis.
- Created current membership reports and future projections of patients enrollments .
- Manage and motivate a marketing team 15 representative to increase patient referral volume.
- Regularly updated patient information to ensure accuracy.
- Maintains ongoing contact with key providers to obtain referrals.
- Schedules field time to participate in communities events and identify new referral sources
Intake Specialist
York Healthcare
Queens , NY
2021.02 - 2022.10
- Create initial profiles, generate reports for management meetings, keep updates and follow-ups for new and incoming patients on the HHAeXchange system.
- Managed onboarding and enrollment process of 30 patients per month into the company.
- Coordinated entire enrollment process from start to end. Including scheduling appointments whit NYIA and MLTC insurances to obtain authorizations of services.
- Developed and kept a strong relationship with the MLTC account managers to remain on top of evolving needs throughout enrollment processes and ensure satisfactory results.
- Provided quality referrals to the different MLTC account managers (MJHS,VNS, RIVERSPRING,VCM, SWH, FIDELIS) on monthly basis.
- Created current membership reports and future projections of patients enrollments .
- Follow DOH and M11Q guidance.
- Learned, conduct and execute home visited for HR hiring CDPAP process.
Intake Specialist
Save the Children COL
IBAGUE , COLOMBIA
2014.02 - 2018.07
- Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
- Review company documents to verify that they were updated and with their respective order according to Colombian standards.
- Trained and motivated new hires of Human Resources, Administrative and Management departments.
- Identify needs and critical points to generate alerts of situations that affect the operation of company.
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
Education
MBA - Business Strategy And Marketing
University Castilla- La Mancha
Spain2019-08
BBA - Business Administration
UNIVERSITY COOPERATIVA OF COLOMBIA
COLOMBIA2014-12
Skills
- Communication
- Customer service
- Problem solving
- Computer Skills
- Active listening
- Marketing
- Team work
- Adaptability
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Intake Specialist
Advantage Home Care
2022.10 - Current
Intake Specialist
Advantage Home Care
2022.10 - Current
Intake Specialist
York Healthcare
2021.02 - 2022.10
Intake Specialist
Save the Children COL
2014.02 - 2018.07
MBA - Business Strategy And Marketing
University Castilla- La Mancha
BBA - Business Administration
UNIVERSITY COOPERATIVA OF COLOMBIA
Similar Profiles
Tamica MiddlebrooksTamica Middlebrooks
Direct Support Professional at Advantage Home CareDirect Support Professional at Advantage Home Care
MEGAN MURIUKIMEGAN MURIUKI
CNA (Certified Nurse Assistant) at Advantage Home CareCNA (Certified Nurse Assistant) at Advantage Home Care
Allie FloresAllie Flores
HHA at Advantage Home Care And HospiceHHA at Advantage Home Care And Hospice