Summary
Overview
Work History
Education
Skills
Timeline

Kimberly Goebel

St Paul,MN

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Extensive experience with receptionist responsibilities. Excellent customer service and directing calls, or handling the call. Hardworking team player with expertise in completing various tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Strong work ethic and great communications skills.

Overview

8
8
years of professional experience

Work History

Legal Office Assistant Receptionist

Ramsey County Public Defenders
11.2021 - 08.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Maintained confidentiality of information regarding clients and company.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Compiled information from files and research to satisfy information requests.

Legal Assistant - Conflicts

Robbins Kaplan Law Firm
01.2016 - 10.2020
  • Organized documents to manage paper and electronic filing systems of client.
  • Responded to client inquiries to provide accurate legal advice and offer assistance.
  • Prepared and drafted correspondence and legal forms to maintain smooth communications.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Conducted conflict checks to assure proper assignment of duties.
  • Conducted legal research, compiled and organized evidence and history to use for legal proceedings.

Education

Bachelor of Arts - Business

Metropolitan State University, Saint Paul, MN

Skills

  • Exceptional Telephone Etiquette
  • MS Office Proficiency
  • Document Control Support
  • Administrative Assistance
  • Client Service and Support
  • Organizational Efficiency
  • Client Relations
  • Government Regulations

Timeline

Legal Office Assistant Receptionist - Ramsey County Public Defenders
11.2021 - 08.2023
Legal Assistant - Conflicts - Robbins Kaplan Law Firm
01.2016 - 10.2020
Metropolitan State University - Bachelor of Arts, Business

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Kimberly Goebel