Kimberly Goitia
Chicago,USA
Summary
Detail-oriented experienced leader with exceptional communication skills and a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives. Extensive experience in Healthcare, Project Management, Infection Prevention, Quality Assurance, Risk Management, Emergency Management, Surgical Services, Emergency Medicine, Dialysis, and Organ and Tissue Donation.
Overview
28
28
years of professional experience
18
18
Certification
Work History
Project Manager/Infection Prevention Specialist/EMS Liaison
City of Chicago Dept. of Health
07.2021 - Current
- Lead IP for Surgical Services, Dialysis, Dental, EMS Liaison, and all other outpatient settings, and manage field operations
- Project Manager, moderator for the CDC Project Firstline healthcare training program, and content creator
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Conduct over 100 onsite and remote infection control assessments at healthcare facilities to review infection prevention and control policies and procedures while providing feedback and technical assistance annually
- Review healthcare facilities' infection prevention plans, risk assessments, surveillance capacity, and ability to respond to high-risk pathogens
- Support healthcare facilities in evaluating the implementation and recommendations for infection prevention, mitigation measures, quality, and risk management
- Collaborate with external partners to plan and implement IPC training for reporting to multiple IDPH sites
- Provide guidance, standards, and interpretations of CDPH, CDC, IDPH, EPA, OSHA, Joint Commission, AAMI/ANSI, CSTE, NAACHO, and other agency guidelines
- Collect and analyze data on hand hygiene, environmental services (EVS), medication audits, ATP, and surface markings
- Conduct point prevalence surveys as part of both prevention-focused and response-focused efforts
- Communicate investigation updates and public health actions to key stakeholders (i.e., HAI Coordinator, IDPH, leadership, healthcare facilities)
- Support the collection and analysis of data for grant objectives
- Prepare and maintain program reports and ensure state and federal grant metrics are met and reported correctly for grants
- Monitor budget expenditures, implement procedures, prioritize project activities, and develop project and marketing strategies to encourage participation in CDC-funded projects while managing budgets
- Attend organization and external partner meetings to promote the program citywide
- Participate in ESRD network activities to promote best practices in Dialysis
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Tissue Recovery Coordinator, Infection Preventionist
Gift of Hope
01.2013 - 07.2021
- Facilitate recovery of consented tissue from a minimum of 6 donors daily
- OR circulator, scheduler
- Communicate with hospitals, Funeral homes, Eye bank, and Coroners
- Logistics
- Aseptically recover authorized tissues, obtain blood samples for serological testing, point of care testing
- Accurately document and screen donors for eligibility & suitability, perform physical assessment for suitability & high-risk behaviors
- Quality control, Audit medical charts for accuracy
- Train new recovery technicians and coordinators
- Sterilize and HLD surgical equipment
- Coordinate shipment of recovered tissue for transplant and processing
- Demonstrated adaptability by working closely with various medical professionals in diverse clinical settings during recoveries.
- Improved the quality of recovered tissues by adhering to strict sterile techniques and proper handling procedures.
- Developed strong relationships with hospital partners, fostering a collaborative environment for successful recoveries and donor advocacy efforts.
- Supervised and managed the daily activities of the clinical team consisting of 4 surgical technicians and support staff.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Emergency Room, ICU & OR Technician
Christ Hospital
01.2004 - 01.2013
- Demonstrated adaptability when faced with new challenges in a fast-paced level 1 trauma center, while ensuring the highest level of care and safety.
- Assist Physicians and Nurses with Patient Care and Traumas
- IV insertion, Foley Catheter insertion, CPR, Vitals, Phlebotomy, point-of-care testing
- Post Molds, Wound care, Crutch Training, EKG, Assisting with Suturing, assisting with Central Line placement
- Transporting telemetry patients, contacting physicians, managing patient charts, Answering phones, Order tests
- Certified Phlebotomy and Lead Paramedic/Technician trainer, Unit Council member, Emergency Response Team member
- Trained new technicians on standards of care, and trauma response, ensuring consistency across the team.
Medical Assistant
Oak Lawn Family Practice
01.2010 - 01.2013
- Administer Injections, point of care testing, vitals
- Assist w/ procedures, wound care
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing, and scanning documents.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Conducted routine laboratory tests to assist in the diagnosis and treatment of conditions.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Assistant Manager/Head Cashier
DSW Shoes
01.2001 - 01.2004
- Accessories Expert for Sales District
- Interview potential new hires, Train new hires, manage staff schedules
- Manage all returns/exchanges
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Surgical Technician/Unit Clerk (Operating Room, Sterile Processing)
LaGrange Hospital
01.1997 - 01.1999
- Management of rented medical equipment
- Monthly house-wide audits of rented equipment
- Schedule surgeries
- Vitals, Foley insertions, Point-of-care testing, post molds, crutch training, surgical dressings
- Transport patients, Discharge Patients
- Fill requests for specialty equipment i.e. Hip and knee replacement equipment, Halos - Ortho machines, specialty beds
- Demonstrated adaptability, working effectively with various surgical teams and specialties, ensuring seamless collaboration.
- Improved patient care by assisting surgeons during surgical procedures and maintaining a sterile environment.
- Prepared patients for surgery by cleaning and disinfecting surgical sites and positioning patients.
- Supported post-operative recovery efforts with thorough wound dressing changes, drain management, and closely monitoring patients for complications or adverse reactions.
- Managed operating room setup by cleaning, HLD and sterilizing instruments and surfaces, maintaining supply inventories, and organizing surgical instruments
- Handled and prepared specimens for laboratory analysis to provide surgeons with relevant information.
Assistant Office Manager, Medical Assistant
Advanced Healthcare for Women
01.1999 - 01.2001
- Manage staff schedules, Assist Physicians with office procedures
- Pre-certify deliveries & surgeries, Phlebotomy, point of care testing, Injections
- Schedule office appointments and surgical procedures, refill prescriptions, vitals, documentation
- Audit medical records, quality control, chart management, General office duties
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Education
Masters - Homeland Security/Emergency Management
National University
05.2026
BS - Public Health, Organizational Leadership
Southern New Hampshire University
04.2021
Nursing classes -
Ambria College of Nursing
Schaumburg, Il01.2013
Skills
- Project management
- Project planning and development
- Project tracking
- Team collaboration
- Relationship building
- Strategic planning
- Stakeholder communications
- Staff management
- Advanced problem solving
- Budgeting and forecasting
- Risk management
- Budget control
- Cross-functional collaboration
- Contract management
- Coaching and mentoring
- Processes and procedures
- Data analysis
- Purchasing and procurement
- Productivity improvement
- Presentations
- Inventory control
- Performance improvements
- Construction management
- Logistics management
- Meeting facilitation
- Compliance monitoring
- Resource allocation
- Forecasting
- Vendor sourcing
- Root-cause analysis
- Procedure development
- Systems installation, configuration, and upgrading
- Requirements gathering
- Expense reports
- Cost reduction and containment
- New product introductions strategies
- Disaster recovery methodologies
- Deliverable tracking
- CMS expertise
- Staff training and mentoring
- Building codes and regulations
Certification
- CIC (Infection Control EPI certification)
- CDC-LTC Infection Prevention
- FEMA ICS100-900
- PER-220
- OSHA30
- C-ICRA
- LSSYB
- CTBS
- CPR
- EKG
- CNA
- Phlebotomist
- BLS
- ACLS
Office Systems
- Microsoft Office 365
- Microsoft Projects
- PowerBi
- Canva
- Articulate 360
Publications
- Measles Outbreak Associated with a Migrant Shelter— Chicago, Illinois, 02/01/24, https://www.cdc.gov/mmwr/volumes/73/wr/mm7319a1.htm
- Healthcare Personnel Exposure Risk Assessment and Management During a Mpox Outbreak in Chicago, Illinois, 05/17/22, https://academic.oup.com/jid/article-abstract/229/Supplement_2/S207/7455192
Emrs Used
- Chrono
- Meditech
- EClinicalWorks
- I transplant
- Eclipse
- Epic
- I-NEDSS
- REDCap
- XDRO
- ICARE
Timeline
Project Manager/Infection Prevention Specialist/EMS Liaison
City of Chicago Dept. of Health
07.2021 - Current
Tissue Recovery Coordinator, Infection Preventionist
Gift of Hope
01.2013 - 07.2021
Medical Assistant
Oak Lawn Family Practice
01.2010 - 01.2013
Emergency Room, ICU & OR Technician
Christ Hospital
01.2004 - 01.2013
Assistant Manager/Head Cashier
DSW Shoes
01.2001 - 01.2004
Assistant Office Manager, Medical Assistant
Advanced Healthcare for Women
01.1999 - 01.2001
Surgical Technician/Unit Clerk (Operating Room, Sterile Processing)
LaGrange Hospital
01.1997 - 01.1999
Nursing classes -
Ambria College of Nursing
Masters - Homeland Security/Emergency Management
National University
BS - Public Health, Organizational Leadership
Southern New Hampshire University
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