Kimberly Gomez
Albuquerque
Summary
Dynamic communicator consistently exceeding company goals and expectations. Successful student pursuing a respiratory degree with excellent patient service skills and the ability to lead by example. Known as a firm but gentle rules enforcer, adept at quickly resolving issues. Demonstrated track record of resolving issues, increasing patient satisfaction, and driving overall operational improvements.
Overview
4
4
years of professional experience
1
1
Certification
Work History
PCT
AMG Specialty Hospital
03.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Lifeguard
City Of Albuquerque (West Mesa Aquatic Center)
12.2021 - 11.2022
- Maximized customer satisfaction by greeting all pool patrons with courtesy and resolving any issues promptly and with positive attitude
- Learned and maintained proficiency in first responder skills such as First Aid and CPR in order to provide the best possible care to people in distress
- Ensured that all staff members and swimmers complied with all regulations, and I led safety training to improve overall awareness and skills
- Was in charge of ensuring the safety of all guests in and around the pool
Cashier
Food Services
03.2021 - 09.2021
- Processed new orders quickly and accurately, completing80+ daily transactions
- Helped customers by answering their questions and completing their requests
- Used cash registers and POS systems to request and record customer orders and compute bills
- Greeted customers with a smile and offered prompt and dedicated assistance
- Ensured accuracy by reconciling the cash drawer and replenishing the cash and coins required for transactions
- Earned customer loyalty by interacting with them in a friendly manner and remembering their orders
- Kept drawers accurate, current, and secure by checking bills for counterfeit markers, storing large bills, and keeping adequate change
- Sanitized the workspace and equipment
Education
Respiratory Therapy - Medical
Central New Mexico Community College
Albuquerque, NMHigh School - undefined
Atrisco Heritage Academy
Albuquerque, NM01.2022
Skills
- Bilingual
- Strong communicator
- First Aid/CPR
- Good Time Management
- Organization
- Customer service
- Strong Mathematical Skills
- Effective problem-solver
- BLS provider
Accomplishments
- Bilingual Seal
- Received the "Employee of the Month" award after5 months of employment.
Certification
BLS/CPR
Languages
Spanish
Native or Bilingual
Timeline
PCT
AMG Specialty Hospital
03.2023 - Current
Lifeguard
City Of Albuquerque (West Mesa Aquatic Center)
12.2021 - 11.2022
Cashier
Food Services
03.2021 - 09.2021
High School - undefined
Atrisco Heritage Academy
BLS/CPR
Respiratory Therapy - Medical
Central New Mexico Community College
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