Summary
Overview
Work History
Education
Skills
Skills
Accomplishments
Affiliations
Personal Information
References
Timeline
Hi, I’m

KIMBERLY Gonzalez

Banking
Pike Road,AL
KIMBERLY Gonzalez

Summary

Dedicated and focused Bank Team Manager who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of equivalent responsibility and authority.

  • Objective leader with demonstrated success leading financial systems and programs. Knowledgeable about regulatory requirements and successful strategies for maintaining optimal controls. Well-organized, proactive and adaptable to changing markets.

Overview

11
years of professional experience
5
years of post-secondary education

Work History

Bank of America
Montgomery, AL

Retail Banking Manager
10.2015 - Current

Job overview

  • Met with customers to assess needs and propose customized solutions.
  • Provided leadership and direction to grow team portfolio and increase revenue.
  • Complied with established internal controls and policies.
  • Established and checked coding procedures, monitored reports and updated internal files.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Analyzed business processes to identify cost savings and operational efficiencies.
  • Created financial dashboards to provide insights into key performance indicators.
  • Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
  • Collaborated with C-level executives and stakeholders to develop long-term financial plans.

AutoZone
Montgomery, AL

Warehouse Supervisor
03.2022 - Current

Job overview

  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proven ability to learn quickly and adapt to new situations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Gained strong leadership skills by managing projects from start to finish.
  • Self-motivated, with a strong sense of personal responsibility.
  • Learned and adapted quickly to new technology and software applications.

Brewbaker Intermediate
Montgomery, AL

Substitute Teacher
01.2015 - 05.2015

Job overview

  • Common Core teacher of Reading, Language Arts, and Social Studies.
  • Implemented instructional design wherein instructional experiences made the acquisition of knowledge and skill more efficient, effective, and appealing.
  • Incorporated best practices that harbored an environment that was conducive to learning.
  • Promoted language development skills through reading and storytelling.
  • Applied the positive reinforcement method to redirect negative behaviors.
  • Conducted small group and individual classroom activities based on differentiated learning needs.
  • Wrote daily and weekly lesson plans.
  • Encouraged students to be understanding of and helpful to others.
  • Physically and verbally interacted with students throughout the day to keep them engaged.
  • Communicated effectively with educators from various grade levels.
  • Administered minor first aid to injured students.

PUBLIX
Montgomery, AL

Customer Operations/Customer Service Supervisor
05.2012 - 02.2015

Job overview

  • Processed an average of 75 transactions each day in a timely manner.
  • Answered customers’ questions and addressed problems and complaints in person and via phone.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Helped customers select products that best fit their personal needs.
  • Maintained visually appealing and effective displays for the entire store.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Consulted with customers on the latest styles and trends.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Kept current on market and product trends to effectively answer customer questions.
  • Communicated store policy violations to the leadership team in a timely manner.
  • Offered direction and gave constructive feedback to motivate team members.
  • Built and maintained effective relationships with peers and upper management.
  • Processed shipments and maintained organized stock shelves.

Education

Alabama State University
Montgomery, AL

Bachelor of Science from Elementary Education
09.2007 - 12.2011

University Overview

Elementary Education

Faulkner University
Montgomery, AL

Master of Science from Management
06.2019 - 05.2020

University Overview

Skills

Skills

Cash handling, Problem Solving, Customer Service, Instructional Design, Leadership, Excel, PowerPoint, Word, Process development, Project management, Public Speaking, Reading, Sales, Typing 51 wpm

Skills

Microsoft Office proficiency, Excel spreadsheets, Meticulous attention to detail, Results-oriented, Self-directed, Time management, Professional and mature, Strong problem solver, Resourceful, Dedicated team player, Understands grammar, Proofreading, Report writing

Accomplishments

Accomplishments
  • Managing Director of "Author, Bloggers, Book Review's Hangout" via LinkedIn - https://www.linkedin.com groups
  • Published author of `two part' book series via Amazon.com ­ Link: http://www.amazon.com
  • Sunday usher.

Affiliations

Affiliations
National Association of Professional Women

Personal Information

Personal Information
  • Place of Birth: Montgomery, AL
  • Date of Birth: 22nd of June, 1985
  • Present Resident in Pike Road, AL
  • Sex: Female
  • Status: Married with 2 pets
  • Hobbies: Writing, Social Media Management via LinkedIn

References

References

Joe Murray

Phone: 404-641-6030

Occupation: Account Manager - Bank of America

Years known: 5 years

Relationship: Professional

Mary Williams

Phone: 210-294-3821

Occupation: Retired U.S. Airforce

Years known: 10 years

Relationship: Personal

Timeline

Warehouse Supervisor
AutoZone
03.2022 - Current
Faulkner University
Master of Science from Management
06.2019 - 05.2020
Retail Banking Manager
Bank of America
10.2015 - Current
Substitute Teacher
Brewbaker Intermediate
01.2015 - 05.2015
Customer Operations/Customer Service Supervisor
PUBLIX
05.2012 - 02.2015
Alabama State University
Bachelor of Science from Elementary Education
09.2007 - 12.2011

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KIMBERLY GonzalezBanking