Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Kimberly Gonzalez

Groves,TX

Summary

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work History

Manager

Wendys Restaurant
09.2023 - 11.2024
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.
  • Improved safety procedures to create safe working conditions for workers.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Managed and motivated employees to be productive and engaged in work.
  • Improved marketing to attract new customers and promote business.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Cashier

Wendys Restaurant
03.2022 - 09.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.

Education

Bachelor's Degree -

Lamar University
Beaumont, TX
08.2021 - Current

High school diploma -

Port Neches Groves High School
Port Neches, TX
05.2021

Skills

  • Marketing
  • Resource allocation
  • Networking strategies
  • Customer service
  • Financial management
  • Shift scheduling
  • Nursing staff development
  • Medical chart management
  • Drawer balancing
  • Returns processing
  • Product restocking
  • Attention to detail

Languages

Spanish
Limited Working
English
Native or Bilingual

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 10 staff members.

Timeline

Manager

Wendys Restaurant
09.2023 - 11.2024

Cashier

Wendys Restaurant
03.2022 - 09.2023

Bachelor's Degree -

Lamar University
08.2021 - Current

High school diploma -

Port Neches Groves High School

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Kimberly Gonzalez