Kim Goodman
Nacogdoches
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Westward Trails Nursing & Rehab
Nacogdoches
10.2024 - Current
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Cleaned and sanitized patient rooms according to established protocols.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Participated in educational programs related to nursing assistant skills development.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Observed patients for any changes in their physical or mental condition.
Certified Activity Director
Willowbrook Nursing & Rehabilitation
Nacogdoches
02.2019 - 10.2024
- Created monthly activity calendars with a variety of recreational options.
- Provided education about healthy lifestyles through lectures and workshops.
- Organized events such as holiday parties, bingo nights, and movie screenings.
- Adapted existing activities or developed new ones to meet the changing needs of participants.
- Assisted residents with physical activities such as walks and exercise classes.
- Developed and implemented engaging activities for seniors in long-term care facilities.
- Worked closely with families to ensure that their loved ones were receiving appropriate care.
- Monitored the progress of participants in order to assess program effectiveness.
- Maintained accurate records of participant attendance and progress notes.
- Coordinated transportation services for offsite activities when needed.
- Lead weekly outings to local attractions such as parks and museums.
- Provided one-on-one support to those who required additional assistance.
- Ensured compliance with all state regulations regarding safety protocols and infection control measures.
- Participated in community outreach initiatives aimed at promoting senior wellness.
- Conducted assessments of residents' cognitive functioning levels prior to enrollment in programs.
- Performed regular maintenance checks on equipment used during activities.
- Facilitated group discussions on topics such as current events, health issues, and hobbies.
- Encouraged socialization among residents by organizing group games or outings.
- Supervised volunteers and provided guidance when necessary.
- Developed individualized plans for each resident based on their interests and abilities.
- Consulted with staff and other professionals to discuss activities.
- Interacted with patients and families by addressing questions and concerns.
- Designed programs to encourage entertainment, relaxation, and socialization for guests and personnel.
- Coordinated calendars, shifts and activity schedules with staff.
- Handled budgetary concerns, keeping activities affordable.
- Designed and led activities in crafts, music and sports.
Certified Dietary Manager
Willowbrook Nursing & Rehabilitation
Nacogdoches
05.2017 - 03.2019
- Ordered supplies necessary for daily food service operations.
- Evaluated performance of kitchen staff members and provided feedback.
- Created menus that met nutritional requirements for all patients.
- Monitored food production to ensure quality control standards were met.
- Inspected facilities regularly to ensure cleanliness and conformance with regulations.
- Analyzed financial data related to costs associated with menu planning.
- Coordinated with vendors to purchase fresh produce, meats and other items at competitive prices.
- Conducted training sessions for new hires in proper food handling techniques.
- Provided nutritional education to patients as needed.
- Assessed patient nutrition needs and developed individualized dietary plans.
- Performed administrative duties such as scheduling shifts, creating work schedules, tracking time off requests.
- Maintained accurate records of meal service operations, including inventory levels, cost analysis and budgeting.
- Organized special events such as banquets or catering services.
- Resolved customer complaints related to food quality or presentation promptly and professionally.
- Implemented new methods for improving efficiency of kitchen operations.
- Developed menus based on seasonal availability of ingredients while meeting budgetary constraints.
- Ensured compliance with local, state and federal regulations regarding sanitation, health and safety standards.
- Supervised kitchen staff in the preparation of meals according to established recipes and safety guidelines.
- Prepared reports on patient satisfaction surveys related to food services.
- Collaborated with other departments to provide a comprehensive approach to patient care.
- Fulfilled multiple duties by processing transactions, maintaining cleanliness and providing high levels of customer service.
- Complied with company protocols by maintaining sales floor and back stock inventory levels.
- Completed multiple duties by handling transactions, maintaining cleanliness, and displaying exceptional customer service.
- Trained, disciplined and motivated staff to give all residents and guests top-notch service.
- Coordinated food inventory and maintained costs within budget guidelines.
- Educated new employees on proper facility procedures and policies, following policies.
- Established healthful and therapeutic meal plans and menus for individuals with health conditions.
- Checked with residents to ask about food quality, satisfaction and personal likes or dislikes.
- Evaluated food production to check whether food was being made, portioned and handled correctly.
- Worked with dietitians to set menus meeting overall patient needs, as well as implement specific dietary plans for individual patients.
- Instructed and administered facility menu and policy exam to new employees.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Coached staff on strategies to enhance performance and improve customer relations.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Trained new employees to perform duties.
- Explained goals and expectations required of trainees.
- Resolved problems or concerns to satisfaction of involved parties.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Oversaw food preparation, production and presentation according to quality standards.
- Distributed food to service staff for prompt delivery to customers.
- Assisted staff by serving food and beverages or bussing tables.
- Delegated work to staff, setting priorities and goals.
- Inspected dining and serving areas for cleanliness and proper setup.
Marketing
Southland Healthcare
Lufkin
01.2009 - 01.2013
- Advised clients on digital marketing tactics such as email marketing, pay-per-click advertising.
- Coordinated marketing campaigns for album releases.
- Implemented digital marketing tactics such as SEO and SEM, email marketing.
- Collaborated with marketing and communications teams on standardization, design and production of marketing materials.
- Oversaw the company's marketing budget.
- Collaborated with marketing teams on promotional campaigns.
- Assisted in developing marketing strategies and campaigns.
- Helped develop successful sales and marketing promotions.
- Generated creative ideas for marketing initiatives.
Education
High School Diploma -
Woden High School
Woden, Tx05-1992
Skills
- Patient care documentation
- Vital sign monitoring
- Specimen collection
- Infection control
- Activity planning
- Team collaboration
- Customer service
- Record keeping
- Regulatory compliance
- Time management
- Conflict resolution
- Community outreach
- Safety precautions
- Reliable team player
- Patient relations
- Compassionate
- Medical records management
- Conducting intakes
- Assisting with personal grooming
- Patient care
- Observing responses
- Bedside manner
- Alzheimer's and dementia care
- Patient lifting
- HIPAA compliance
- Dressing assistance
- Feeding assistance expert
- Monitoring fluids
- Geriatric care
Certification
CNA, Certified Activity Director, Dietary Manager, Medical Records Certificate, Restorative Aide.
Languages
English
Professional
Timeline
Certified Nursing Assistant
Westward Trails Nursing & Rehab
10.2024 - Current
Certified Activity Director
Willowbrook Nursing & Rehabilitation
02.2019 - 10.2024
Certified Dietary Manager
Willowbrook Nursing & Rehabilitation
05.2017 - 03.2019
Marketing
Southland Healthcare
01.2009 - 01.2013
High School Diploma -
Woden High School
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