Summary
Overview
Work History
Skills
Certification
Languages
References
Timeline
Generic

Kimberly Goytia

Dallas,TX

Summary

Multi-talented Project Coordinator successful at taking on diverse project tasks to meet tight deadlines. Hands-on and analytical problem solver. Provides excellent communication, planning and decision-making skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Project Coordinator

Roy Jorgensen Associates
Grand Prairie, TX
05.2015 - 04.2019
  • Generated weekly, monthly, quarterly reports summarizing key performance indicators.
  • Managed communication channels between various teams involved in the execution of complex projects.
  • Identified training needs for team members in order to keep them up-to-date on the latest industry trends.
  • Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
  • Maintained a detailed database of project information including budgeting, resources and deliverables.
  • Analyzed data related to projects in order to identify areas for improvement or optimization opportunities.
  • Performed regular reviews of project documentation and communicated results with relevant personnel.
  • Established and maintained quality performance metrics to meet objectives.
  • Used control tools to update and monitor project schedules.

Insurance Agent

Baja Auto Insurance
Dallas, TX
02.2013 - 07.2015
  • Conducted research to identify competitive rates and benefits offered by other providers.
  • Assessed customer risk levels and recommended appropriate coverage options.
  • Responded quickly and accurately to inquiries from clients regarding their coverage plans.
  • Educated customers on the importance of maintaining adequate insurance coverage.
  • Generated reports detailing sales activities, client interactions, and progress towards goals.
  • Resolved customer complaints in a timely manner to maintain high satisfaction levels.
  • Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
  • Conducted telephone appointments with prospective clients to build rapport and sell insurance services.

Skills

  • Customer Service
  • Attention to Detail
  • Cultural Sensitivity
  • Utilization Management
  • Decision-Making
  • Personnel Management
  • Problem-Solving
  • Spreadsheet tracking
  • Team Leadership

Certification

  • Notary license

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

Project Coordinator

Roy Jorgensen Associates
05.2015 - 04.2019

Insurance Agent

Baja Auto Insurance
02.2013 - 07.2015

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Kimberly Goytia