Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic

Kimberly Green

Augusta

Summary

Hardworking Catering Coordinator eager to leverage 6 years of demonstrated success in client relationship management, venue coordination and event management. Well-versed in menu planning and dietary restriction compliance to meet guest needs and foster client satisfaction. Committed to delivering delicious food, engaging service and energizing environment. I have been extensively involved in my community ans church, which has allowed me to develop strong interpersonal skills. My involvement in various events has allowed me to work closely with my peers and supporting the community. It has also allowed me to develop strong time management and organizational skills.

Overview

24
24
years of professional experience

Work History

Cashier (VCS)

Veterans Canteen Service
01.2024 - Current
  • Greeted veterans entering cafe and responded promptly to their needs.
  • Welcomed veterans and helped determine their needs.
  • Worked flexible schedule and later shifts to meet business needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Built relationships with veterans and to encourage repeat business.
  • Restocked and organized merchandise
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient service.
  • Contributed to store success by maintaining high standards of cleanliness throughout the area.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Brista (VCS Contract)

Veterans Canteen Service
08.2023 - 01.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, and utensils daily.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

Catering Coordinator

Panera Bread
02.2012 - 01.2023
  • Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
  • Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
  • Maintained extensive calendar of events and attended necessary event meetings and conference calls.
  • Planned, scheduled and oversaw tastings allowing interested parties and clients to sample popular menu items prior to making selections.
  • Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.

Lead QSR

Blimpie Subs & Salads
09.2013 - 01.2017
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Running register/ Reconciliation of cash transactions
  • Open and close business for operation needs.
  • Process orders for store inventory.

Assistant Manager

Zaxby's Chicken Fingers & Buffalo Wings
01.2002 - 02.2012
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Ensure all guest feel welcome and are given responsive, friendly, and courteous service.


Education

Business Management - Business

Miller-Motte Technical College
04.2018

Skills

  • Investigating Complaints
  • Staff Scheduling
  • Employee Performance Evaluations
  • Banquet Coordination
  • Customer Relations
  • Trainer

Skills

  • Communication
  • Resource Management
  • Financial Management

Timeline

Cashier (VCS)

Veterans Canteen Service
01.2024 - Current

Brista (VCS Contract)

Veterans Canteen Service
08.2023 - 01.2024

Lead QSR

Blimpie Subs & Salads
09.2013 - 01.2017

Catering Coordinator

Panera Bread
02.2012 - 01.2023

Assistant Manager

Zaxby's Chicken Fingers & Buffalo Wings
01.2002 - 02.2012

Business Management - Business

Miller-Motte Technical College

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