Certified nursing assistant offering several years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
UCHealth Memorial Hospital
Colorado Springs
12.2024 - 01.2026
Supported nursing staff in delivering comprehensive patient care by assisting with daily tasks and activities.
Monitored vital signs and reported changes to the medical team.
Maintained cleanliness and safety in patient rooms and common areas.
Recorded patient information precisely in electronic health records to ensure accurate medical documentation.
Responded promptly to patient calls and emergency situations.
Repositioned residents using proper body mechanics to prevent pressure ulcers and enhance patient comfort.
Customer Service Manager
Walmart
Colorado Springs
08.2012 - 12.2024
Directed daily operations of customer service department to ensure smooth workflow and service delivery.
Provided exceptional customer service to ensure customer satisfaction.
Addressed customer complaints promptly while upholding high customer service standards.
Handled customer inquiries and resolved issues to enhance customer experience.
Managed cash handling processes and maintained accurate register balances.