Kimberly Gregory
Canton,CT
Summary
Proficient Distribution KU - skillful providing positive feedback to team members to foster engaging, pleasant work environment. Competent professional knowledgeable in managing projects to support supply chain initiatives. Energetic individual with expertise resolving supply chain issues through effective problem solving. Confident ensuring that all processes run smoothly in an effort to meet company objectives and initiatives.
Overview
20
20
years of professional experience
Work History
Sales and Distribution KU / Coordinator
Silgan Dispensing Systems
06.2003 - Current
- SD 2007 to present - SAP migrations 4.7, ECC6, CPH , global NCD pilot site 100% implementation (included Int'l travel to sites in France) . Training of ERP end users , EDI internal mapping specialist / 3rd Party IBM ( inflight) , Syntax, EDT coordination for day to day troubleshooting and analysis. Creation of training documents , UAT gap analysis and testing for go live. Escalation end users day to day support. BRD submissions system enhancement and review stakeholders. End customer contact for global coordination EDI /DELFOR long term and short term planning demand. ( CT campus includes supporting 5 plant locations)
- Supervise team employee day to day ERP work activity for Global Beauty Co. Specialized in account management ( ELC, COTY, L'Oreal, Arcade Beauty, Chanel, etc. ) New product development innovation project - tracking new launches.
- Prioritizes daily shipping schedules against shipping orders for both International and local warehouses. Managed customer inventory 3rd party warehouses. Indirect Invoicing for non manufactured items.
- Distributes advance advertising sections to workstations and end customers.
- Kept on-duty district manager informed of problems or shortages.
- Anticipated and resolved transportation issues by working in conjunction with carriers, shipping handlers and distribution and logistics groups. (Int'l & Domestic )
- Data analysis of FOOTIF, OTIF and VRR vendor reporting. System Reporting - training of end users ( layout maintenance , etc.)
- Collection support finance , debiting and creation of tooling po's for new equipment , labor, enhancement, etc. for overall customer data base for North America.
- Generation of sampling prospect business projects.
- Handling of customer returns, quality notification and evaluation ( intercompany and local business )
- Support to Sales Manager - reporting ( history, forecast, by item category, finished goods and lower level components. And coordinates with internal buyers/ planning team. Maintains ERP pricing conditions. Inputs commission data for Sales personnel.
- Submits end customer liability due to cancellations, pass through set up fees, price increase support. small order charges or discounts.
- Manages ERP vendor and customer data base initiation, modifications . HR module - for responsible employee.
- Immediately addressed logistical issues and applied remediation techniques.
- Motivates workers to exceptional performance through implementation of new strategies. ( SAP ) day to day go to support.
- Balances schedule ( weekly ) and customer demands against team capabilities and available resources to meet performance objectives.
Education
Transferred To WGU - Different Field of Study - Business Administration And Management
Saint Leo University
Saint Leo, FLMSITM - Masters Internet Technology
Western Governors University
Salt Lake City, UT 06.2023 - Current
ASIE - Industrial Engineering
Penn State
Harcourt Learning 01.2021
Skills
- Industry Trends
- SAP R/3 - Migrations , Rolloutouts , UAT
- Customer Portal Systems
- Microsoft Office
- System Enhancement Updates
- Logistics Functions
- Documentation Skills
- Critical Thinking
- Inventory Tracking and Storage
- Team Goals
- Resolving Customer Discrepancies
- Verifying Documentation
- Understanding of Distribution
- Data Integrity
- Help Desk Ticket creation
- EDI data specialist
- Standard Operating Procedures Proficient
- Customer Order Fulfillment
- Computerized Maintenance Management Systems
- Project Requirements
- Distribution Planning
- Complex Problem-Solving
- International Shipments
- Systems Analysis - UAT Gap
- Supply Tracking
- Diagnosing Malfunctions
- Customer Relations
- Software Distribution Management
- Troubleshooting Skills - Key User
- Materials Management
- Distribution and Warehousing
- Pricing Structures - Conditions Contracts
- Customer Feedback
- Shipment Processing - Global Virtual direct
- Customer Needs Assessments
- Supply Chain Improvement
- IBM Notes
- Vendor Relationships
- Documenting Changes
Timeline
MSITM - Masters Internet Technology
Western Governors University
06.2023 - Current
Sales and Distribution KU / Coordinator
Silgan Dispensing Systems
06.2003 - Current
Transferred To WGU - Different Field of Study - Business Administration And Management
Saint Leo University
ASIE - Industrial Engineering
Penn State
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