Kimberly Grigsby
Houston,TX
Summary
With a proven track record at G&G Concierge LLC, I excel in driving operational excellence and fostering team collaboration. My expertise in vendor relationship management and quality assurance has significantly improved efficiency and reduced costs. Known for my attention to detail and strong leadership, I consistently deliver superior customer service and exceed performance goals.
Overview
7
7
years of professional experience
Work History
Business Owner
G&G Concierge LLC
Houston, TX
08.2018 - Current
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Scheduled routine deep cleans for specific areas within the facility according to established guidelines.
- Ensured that all required health, safety, sanitation regulations are followed by staff members.
- Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Negotiated contracts with vendors to secure competitive pricing for goods or services.
- Introduced innovative approaches that improved efficiency while reducing costs.
Dental Assistant
Bergen Dental
Houston, TX
05.2018 - 01.2020
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Fabricated custom teeth impressions and temporary restorations for patients from given samples.
- Gathered and documented patient medical and dental histories and vital signs.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Prepared patients by explaining scheduled treatments and potential side effects.
- Sterilized dental equipment using automatic washers to prevent cross contamination.
- Checked with participants throughout procedures to help alleviate anxiety.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
Education
Dental Assistant
UT Heath Houston
Houston, TX06-2017
Skills
- Sales oversight
- Coaching and mentoring
- Driven and determined
- Quality assurance
- Vendor relationship management
- Employee training
- Customer service
- Team collaboration and leadership
- Scheduling
- Filing
- Mail handling
- Meeting planning
- Computer skills
- Mail coordination
- Mail distribution
- Hospitality best practices
- Scheduling appointments
- Departmental support
- Appointment confirmation
- Performance improvement
- Team collaboration
- Filing and sorting
- Visitor registration
- Administrative skills
- Attention to detail
- Complex Problem-solving
- Multitasking and organization
- Data entry
- Guest relations
- Basic accounting
- Housekeeping
- Safe cleaning with chemicals
- Cleaning and sanitizing
- Health and safety compliance
- Verbal and written communication
- Confidentiality awareness
Timeline
Business Owner
G&G Concierge LLC
08.2018 - Current
Dental Assistant
Bergen Dental
05.2018 - 01.2020
Dental Assistant
UT Heath Houston
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