Kimberly Guest
Hamilton,MS
Summary
Enthusiastic individual experienced in resolving conflicts and issues with exceptional skill and poise. Offering engaging and pleasant personality with expertise ensuring projects meet safety regulations, policies and procedures.
Overview
24
24
years of professional experience
Work History
Melt Shop Administrative Assistant
Steel Dynamics
01.2021 - Current
- Executed record filing system to improve document organization and management.
- Maintained department procedures manual detailing processing requirements for each individual account.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Maintained staff directory and company policy handbook for human resources department.
- Managed uniform company on day to day operations for over 800 employees
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Arranged pick-ups, managed documentation and reported quantities of waste to help coordinators make appropriate planning decisions.
- Organized Hazardous Waste shipments of Steel dust items via railcar.
- Arranged rapid office equipment repair and maintenance with vendors.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Quality Control Inspector
Steel Dynamics Inc.
04.2018 - 01.2021
- Evaluated components and final products against quality standards and manufacturing specifications.
- Sampled 100% of products for detailed analysis.
- Communicated with production team members about specific quality issues such as adhesion and width/gauge.
- Completed precise measurements using special tools.
- Examined coils for defects or issues, reported problems quickly and maintained high levels of accuracy.
- Performed routine maintenance and calibration on testing equipment.
- Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
- Recorded and organized test data for report generation and analysis.
Weigh Master
Steel Dynamics
04.2018 - 09.2018
- Operated scale to weigh materials and vehicles according to policy.
- Reported discrepancies to shipping leads to help keep line on-track.
- Verified track sheet and communicated with transloaders to monitor accuracy of loaded products.
- Complied with safety regulations to avoid potential injuries and support company goals.
- Answered customer calls professionally and routed to appropriate person.
- Guided operators to correct location.
- Maintained accurate documentation and processed paperwork efficiently to keep waiting at minimum.
- Maintained tidy work area to reduce likelihood of accidents.
Insurance Agent
The Williams Agency/ Cockerham Insurance
05.2001 - 04.2018
- Responded to customer calls within 1 hour to swiftly resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Approached potential clients by using direct marketing techniques, including mailings and phone contacts.
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Upsold additional products and services after identifying customer needs and requirements.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Education
High School Diploma -
Hamilton High School
Hamilton, MS05.1993
Skills
- Works well with others and independently
- Operational Processes
- Safety Policies and Procedures
- Job Planning
- Coordinate Team Operations
- Effective Communication
- Month-End Reports
- Handling Confidential Materials
- Customer and client relations
- Recordkeeping strengths
- Multitasker
- MS Office, Word, and Excel knowledgeable
- Strong Team Player
Hamilton PTO President
Incharge of organizing school fundraisers, working with Principles and Teachers to help improve the school, and working with the other board members to get projects completed.
Timeline
Melt Shop Administrative Assistant
Steel Dynamics
01.2021 - Current
Quality Control Inspector
Steel Dynamics Inc.
04.2018 - 01.2021
Weigh Master
Steel Dynamics
04.2018 - 09.2018
Insurance Agent
The Williams Agency/ Cockerham Insurance
05.2001 - 04.2018
High School Diploma -
Hamilton High School
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