Managed scheduling for staff, maintaining adequate coverage during peak times while minimizing overtime costs.
Developed strong relationships with clients, providing exceptional customer service and addressing concerns promptly.
Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Built networks and productive relationships across UPS and with key stakeholders; supportive, authentic, open and approachable, trusted to put team success ahead of self-interest
Office Administrative Assistant
Lucas Auto Center
11.2017 - 10.2020
Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
Elevated overall productivity levels through consistent maintenance of electronic filing systems and shared document repositories.
Provided clerical support to company employees by copying, faxing, and filing documents.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Education
Bachelor of Science - Business Administration Management
University of California, Riverside
Riverside, CA
09.2021
Associate of Science - Business Administration
Norco Community College
Norco, CA
06.2019
Skills
Operations Management
Payroll Administration
Office Administration
Clerical Support
Social media knowledge
Decision-Making
Accomplishments
Dean’s List: University of California, Riverside (2021)
Dean's List: Norco college (2017-2019)
Languages
English-Native/Fluent
Spanish- Native/Fluent
Timeline
Package Center Supervisor
UPS
10.2020 - Current
Office Administrative Assistant
Lucas Auto Center
11.2017 - 10.2020
Bachelor of Science - Business Administration Management