Kimberly Gunderman
Vernon,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Deli Clerk - Second in Charge
Ronetco Supermarkets Inc. -Shoprite
2020.05 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across team.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
- Offered product samples to customers, generating additional sales through taste-testing.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Learned other teammates' work tasks to train as backup.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Collaborated with other departments to promote cross-merchandising opportunities and improve overall store performance.
- Supported store success through participation in inventory audits and suggesting improvements for deli department operations.
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
- Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
- Contributed to positive team dynamics through effective communication skills and collaborative problem-solving approach.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
- Managed staff of 15 plus employees and their day-to-day tasks
ABA Paraprofessional
Vernon BOE
2019.09 - 2020.03
- Assisted teachers in managing classroom behaviors, ensuring conducive learning environment for all students.
- Coordinated with occupational therapists, speech-language pathologists, and other specialists to provide comprehensive support for each student's unique needs.
- Conducted functional assessments to identify triggers of problem behaviors and establish effective intervention plans accordingly.
- Worked closely with lead teachers to adapt lesson materials according to individual student needs, increasing comprehension and engagement levels.
- Improved students'' social skills through targeted group activities and one-on-one sessions.
- Implemented visual schedules and supports to help students transition smoothly between activities throughout day.
- Effectively managed challenging situations with students by remaining calm, composed, and focused on implementing appropriate interventions in timely manner.
- Maintained accurate records of student performance, behavioral incidents, and intervention outcomes for further analysis.
- Promoted positive behavior changes by consistently reinforcing appropriate actions using praise and rewards.
- Provided crisis intervention support during critical situations involving escalated behaviors or emotional distress among students.
- Consistently tracked and documented student progress using data-driven methods to inform future instruction.
- Interacted physically and verbally with students throughout each day.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
- Alerted instructor to student behavior or issues requiring intervention.
- Helped feeding and daily living skills to support physical and emotional well-being.
- Observed students' performance and recorded relevant data to assess progress.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Supported teacher in development of individual learning strategies.
Receptionist
Fetterman's Upholstery
2018.09 - 2019.08
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Hairstylist
Pro Cutters Inc,
1999.01 - 2006.01
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Hairstylist
Hair Shack
1994.04 - 1999.06
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Recorded notes for future reference about customer preferences and services delivered.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Education
Cosmetology
Sussex County Technical School
Sparta, NJ06.1996
Skills
- Operations management professional with strong client service, communication, and relationship-building skills.
- Experienced in receptionist duties, project management, and Multitasking.
- Self-motivated and adept at working independently.
- Strong Work Ethic
- Order taking accuracy
- Heavy Lifting
- Merchandising displays
- Inventory Rotation and Product Stocking and Rotation
- Data Entry
- Inventory checks and counts
- Ordering Procedures
- Phone orders
- Team Player
- Critical Thinking
Timeline
Deli Clerk - Second in Charge
Ronetco Supermarkets Inc. -Shoprite
2020.05 - Current
ABA Paraprofessional
Vernon BOE
2019.09 - 2020.03
Receptionist
Fetterman's Upholstery
2018.09 - 2019.08
Hairstylist
Pro Cutters Inc,
1999.01 - 2006.01
Hairstylist
Hair Shack
1994.04 - 1999.06
Cosmetology
Sussex County Technical School
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