Summary
Work History
Education
Skills
Timeline
Barista

Kimberly Gutekunst

Easton,PA

Summary

Skilled Paraprofessional and Medical Receptionist with a proven track record in behavior management and effective communication, demonstrated at Easton Area School District and various medical practices. Excelled in providing special education support and streamlining patient care coordination. Known for a calm demeanor and exceptional teacher and team support, enhancing both student learning and patient experiences.

Work History

Paraprofessional

Easton Area School District
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Delivered specialized instruction to students in small groups and one-on-one settings.

Medical Receptionist

Pendurthi Surgical Associates
  • Ensured patient information remained confidential in compliance with HIPAA guidelines.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.

Medical Receptionist

Adnan Zawawi MD
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.

Medical Receptionist

Emaus Ave Family Practice
  • Managed multi-line phone system and pleasantly greeted patients.
  • Supported office staff and operational requirements with administrative tasks.
  • Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
  • Enhanced patient experience by maintaining clean, organized reception area.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Prepared and processed patient referrals and transfer requests.

Education

Medical Assisting/Liberal Arts

Lehigh Carbon Community College
Schnecksville, PA

Louis E Dieruff High School
Allentown

Skills

  • Behavior management
  • Effective communication
  • Helping students with special needs
  • Small group and individual assistance
  • Special education support
  • Calm and patient demeanor
  • Teacher support
  • Data collection

Timeline

Paraprofessional

Easton Area School District

Medical Receptionist

Pendurthi Surgical Associates

Medical Receptionist

Adnan Zawawi MD

Medical Receptionist

Emaus Ave Family Practice

Medical Assisting/Liberal Arts

Lehigh Carbon Community College

Louis E Dieruff High School

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Kimberly Gutekunst