Summary
Overview
Work History
Education
Skills
Hobbie(s)
Timeline
Generic

Kimberly Guzman

Las Vegas,NV

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

8
8
years of professional experience

Work History

Retail Store Manager

Vans
03.2013 - 03.2017
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
  • Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
  • Approved regular payroll submissions for employees.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Assisted in recruiting, hiring and training of team members.
  • Created employee schedules to align coverage with forecasted demands.
  • Prepared comprehensive reports detailing key KPIs such as sales figures customer demographics inventory turnover rate sharing data higher-ups actionable insights improvements needed areas.
  • Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.
  • Managed inventory control, cash control, and store opening and closing procedures.

Assistant Store Manager

Vans
01.2011 - 03.2013
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.

Floor Supervisor

Vans
07.2009 - 01.2011
  • Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
  • Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
  • Boosted sales through effective merchandising strategies and attention to product placement on the floor.
  • Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
  • Defined and enforced store procedures in compliance with company policies and procedures.

Education

High School Diploma -

Durango Highschool
Las Vegas, NV

Skills

    Strong multi-tasking

    Problem-Solving

    Dependable and reliable

    Coaching and Mentoring

    Team motivation

    Friendly and Positive

    Policies and Procedures

    Customer Service

    Retail Operations

Hobbie(s)

During my free time I enjoy reading and playing soccer. I am currently on two league teams and play on Sundays and Mondays. 

Timeline

Retail Store Manager

Vans
03.2013 - 03.2017

Assistant Store Manager

Vans
01.2011 - 03.2013

Floor Supervisor

Vans
07.2009 - 01.2011

High School Diploma -

Durango Highschool

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Kimberly Guzman