Enthusiastic CCHT motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Patient Care Technician - CCHT
Fresenius
11.2021 - Current
Managed emergency situations effectively, following established protocols to ensure optimal patient safety during critical moments.
Provided individualized care to patients, constantly monitoring their condition and reporting any changes to the nursing team.
Enhanced patient satisfaction by providing compassionate and timely care to patients in various healthcare settings.
Contributed to continuous improvement efforts within the department by actively participating in quality improvement initiatives.
Promoted effective communication among healthcare professionals, acting as a liaison between patients and their providers when necessary.
Assisted nursing staff with daily tasks, facilitating efficient patient care and reducing workload for nurses.
Cleaned and connected fistulas, grafts and catheters to prevent infection.
Set-up equipment for dialysis and primed dialyzer in preparation for use.
Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
Inventoried, ordered and restocked equipment and supplies needed for hemodialysis treatment.
Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
Set up and operated dialysis machines for patients receiving treatment for kidney failure.
Started and ended reverse osmosis water systems and completed water quality monitoring tests.
Safely transported, transferred and positioned patients on chairs for treatment.
Monitored patient vital signs, lab results and other indicators of health.
Cleaned and sterilized instruments, equipment and surfaces.
Senior Plasma Center Technician
BioLife Plasma Services
12.2019 - Current
Upheld data security and compliance with HIPAA protocols through multiple identification points and document verification
Demonstrated expertise in proper equipment use, blood volume requirements, and testing protocols
Gathered blood samples from donors
Minimized donors' discomfort with good use of physical techniques and conversational skills
Completed accurate labels, paperwork, and system records updates with donors' sample information and personal details
Collected blood samples per written specifications and established protocols
Kept individuals safe and comfortable during plasma donations
Worked effectively with diverse team to accomplish daily objectives and meet long-term goals
Developed solid relationships with team members and donors
Completed venipunctures and venipuncture troubleshooting work with little oversight
Boosted efficiency by keeping work areas clean, tidy, and free of debris
Helped team handle high-volume work by prioritizing tasks and organizing supplies
Kept detailed documentation of venipuncture procedures and collected samples
Avoided unnecessary infection risks by properly disposing of biohazards
Managed station supplies, including tracking use and restocking bins between donors
Determined donor suitability based on medical histories and current vital signs
Protected team members and donors with proper aseptic, biohazard and disposal techniques
Collected blood from veins using vacuum tube, syringe or butterfly venipuncture methods
Secured information by following HIPAA requirements
As a member of the EHS committee, monitored phlebotomy area for any EHS violations or hazards
As a member of the Employee appreciation committee, contributed and executed ideas to show employee appreciation, to help improve overall morale.
Server
Huddle House
08.2017 - 12.2019
Adhered to all safety, sanitization, and food handling guidelines and regulations
Offered information on new menu items, seasonal and daily specials, and pairings
Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information
Processed orders and payments using POS system terminals and registers
Educated guests about menus and daily specials, skillfully driving sales of target items
Processed guest payments, including offering itemized receipts for items ordered, running credit card transactions, and calculating change for cash payments
Recorded or memorized orders, entered into computer system, and followed up with kitchen staff to foster timely delivery
Supported opening and closing duties, including reconciling cash tills and assisting in kitchen and bar areas
Delivered food and beverages quickly to customers, verifying each order to maximize satisfaction
Seated guests quickly by maintaining dining room cleanliness and coordinating table assignments
Kept food service and preparation areas clean, neat, and properly sanitized
Managed billing and payments with POS system and accurate order input
Enhanced team efficiency with well-stocked stations and efficient side work
Kept dining areas presentable and customer-ready, quickly handling spills and resetting tables
Satisfied customers with fast, friendly and knowledgeable support.
Server
Huddle House
02.2017 - 08.2017
Adhered to all safety, sanitization, and food handling guidelines and regulations
Offered information on new menu items, seasonal and daily specials, and pairings
Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information
Processed orders and payments using POS system terminals and registers
Seated guests quickly by maintaining dining room cleanliness and coordinating table assignments
Processed guest payments, including offering itemized receipts for items ordered, running credit card transactions, and calculating change for cash payments
Recorded or memorized orders, entered into computer system, and followed up with kitchen staff to foster timely delivery
Delivered food and beverages quickly to customers, verifying each order to maximize satisfaction
Kept food service and preparation areas clean, neat, and properly sanitized
Supported opening and closing duties, including reconciling cash tills and assisting in kitchen and bar areas.
Personal Care Aide
ResCare Home care
07.2014 - 11.2015
Oversaw nutrition by preparing healthy meals and snacks and coordinating necessary supplements
Implemented restorative and supportive care, including ambulating and positioning
Assisted with mobility needs such as moving between bed and wheelchair and helping clients reach bathroom facilities
Transported clients to doctors' appointments, personal errands, and shopping
Helped with medical requirements by organizing medications and setting reminders
Supported clients' personal needs by helping with dressing, grooming, and hygiene
Met clients' social and emotional needs with caring companionship
Supported activities of daily living such as bathing, dressing, and grooming
Kept clients' spaces clean, neat, and free of safety hazards
Monitored residents' conditions and reported changes to nursing staff or supervisor for handling
Coordinated daily housekeeping, errands, and meal preparation for individuals under care
Kept clients mobile using training in safe mobility assistance
Encouraged patient independence with caring support for personal hygiene and mobility needs
Assisted with client nutrition by shopping for healthy ingredients and preparing balanced meals
Delivered expert care to clients convalescing or incapacitated by illness or injury
Improved patient care and outcomes through close collaboration with healthcare team
Maintained schedules for medical and social needs, including transporting clients to appointments
Supported individuals' personal hygiene by helping with basic tasks
Helped family members develop skills for short- and long-term care needs
Organized effective medication plans to keep clients current with prescriptions
Optimized client care with interdisciplinary case reviews alongside qualified team.
Server
Streak N Shake
09.2013 - 04.2014
Supported opening and closing duties, including reconciling cash tills and assisting in kitchen and bar areas
Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information
Offered information on new menu items, seasonal and daily specials, and pairings
Adhered to all safety, sanitization, and food handling guidelines and regulations
Kept food service and preparation areas clean, neat, and properly sanitized
Processed guest payments, including offering itemized receipts for items ordered, running credit card transactions, and calculating change for cash payments
Educated guests about menus and daily specials, skillfully driving sales of target items
Recorded or memorized orders, entered into computer system, and followed up with kitchen staff to foster timely delivery
Seated guests quickly by maintaining dining room cleanliness and coordinating table assignments
Supported bussers with table-cleaning during high-volume shifts and checked on assigned tables to verify seating availability
Processed orders and payments using POS system terminals and registers
Delivered food and beverages quickly to customers, verifying each order to maximize satisfaction
Managed billing and payments with POS system and accurate order input
Satisfied customers with fast, friendly and knowledgeable support
Increased bill totals by suggesting drinks, desserts and other add-on purchases
Managed customer expectations, communicating realistic food preparation times and opinions on menu items
Enhanced team efficiency with well-stocked stations and efficient side work
Supported team consistently, helping with hostess, food delivery and bussing needs.
Cashier
Highway 88 Mart
03.2010 - 04.2012
Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies
Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
Fixed checkout merchandise displays with continuous resets during down periods
Prevented losses by watching for suspicious behavior
Recorded daily transactions precisely to avoid errors and keep logs accurate
Kept customers happy by quickly processing payments and bagging purchases
Satisfied customers with quick and comprehensive support for all needs
Rang up customer items quickly and accurately using POS system.
Substitute Teacher
Richmond County Board of Education
08.2004 - 05.2007
Assisted students with assignments by explaining core concepts and promoting critical thinking
Assisted classroom teacher with reintegrating into classes by leaving detailed notes
Updated classroom records with information such as attendance and participation
Promoted school efficiency by supporting other teachers in classrooms and in common areas such as bus lines and lunch rooms
Helped students deal with challenging situations by modeling collaboration, communication, and problem-solving skills
Upheld class discipline standards with as many as 27 students at once
Kept kids safe and secure with vigilant monitoring of students and visitors
Protected students by consistently following strict behavior management and monitoring procedures
Helped students understand concepts by teaching as instructed and offering one-on-one insight
Maintained course progress by handling instructional, assignment, and testing needs
Maintained classroom continuity by implementing prepared lesson plans
Handled long-term teacher absences, developing lesson plans, grading assignments, and maintaining administrative records
Coordinated fair and equitable actions for disciplinary issues such as classroom disruptions
Upheld school discipline standards for individual students and entire classroom
Boosted student learning using diversified instructional techniques.
Youth Counselor
Family Y Primetime (are school program)
01.2004 - 05.2005
Encouraged self-esteem, independence, and respect through positive role-modeling
Established clear expectations for behavior and redirected problematic actions with positive reinforcement or established discipline protocols
Assisted children with task and activity completion, while allowing them to navigate challenges independently first
Coordinated interactive activities to meet children's physical, emotional, intellectual, and social needs
Applied knowledge of early childhood development to evaluate student learning needs and promote growth
Supervised children during all activities to maintain safety and wellbeing
Built social, emotional and behavioral skills in children through modeling and positive reinforcement.