Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
35
35
years of professional experience
Work History
Business Co-Owner
MKN Manufacturing, LLC
Richmond, TX
01.2018 - Current
Oversaw daily business operations and financial decisions to drive profitability and growth.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Purchasing Agent
Dresser Industries, Blower Division
Houston, TX
02.2000 - 03.2001
Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
Ensured timely delivery of materials through effective planning and coordination with suppliers.
Collaborated with cross-functional teams to achieve project objectives within budget constraints.
Contributed to a positive work environment through collaboration, professional development, and open communication among team members.
Customer Service Representative
Dresser Industries, Measurement Division
Houston, TX
02.1989 - 01.2000
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Processed customer orders in line with established policies and procedures.
Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Expedited shipment tracking to provide timely updates to customers, ensuring their satisfaction.
Education
Associate of Applied Science - Business Management
Houston Community College
Houston, TX
12.1995
Skills
Purchasing and planning
Customer Service
Inventory Tracking and Management
Logistics
Timeline
Business Co-Owner
MKN Manufacturing, LLC
01.2018 - Current
Purchasing Agent
Dresser Industries, Blower Division
02.2000 - 03.2001
Customer Service Representative
Dresser Industries, Measurement Division
02.1989 - 01.2000
Associate of Applied Science - Business Management