Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Kimberly Hall

DANVILLE,GA

Summary

Proven leader in community engagement and strategic partnerships, notably with At Home Senior Living. Excelled in crisis management and public speaking, enhancing brand visibility and stakeholder satisfaction. Spearheaded initiatives that increased community involvement by 30%, leveraging skills in event planning and effective communication to drive organizational goals.

High-performing Community Relations Director with solid experience in networking, marketing and crisis management. Adept in creating and implementing effective communication strategies. Collaborative and committed to nurturing relationships with stakeholders, media and clients. Successful public relations professional with substantial experience developing and executing successful PR campaigns. Skilled at creating positive relationships with media, stakeholders and clients. Strategic and committed to staying responsive and proactive in dealing with crises.

Go-getter candidate eager to utilize analytical and research skills. Adept at event planning, media relations and social media management. Excellent communication skills with comprehensive understanding of communications industry.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Community Relations Director

At Home Senior Living
07.2020 - Current
  • Build a strong network of contacts in local media outlets, facilitating positive coverage of organizational news and events.
  • Organized town hall meetings for open dialogue between organization leaders and community members.
  • Served as a liaison between the organization and local government agencies, advocating for resources and policy changes that benefit the community served by the organization.
  • Developed and distributed informational materials to keep constituents informed about organizational activities and milestones.
  • Implemented educational workshops for community members, promoting awareness on various topics relevant to their needs.
  • Conducted regular surveys among stakeholders to assess satisfaction levels with current initiatives, incorporating feedback into ongoing community relations strategies.
  • Mentored team members in effective community relations strategies, fostering professional growth within the department.
  • Managed budgets allocated for community relations activities, ensuring responsible use of funds while maximizing impact on target populations.
  • Coordinated volunteer programs to encourage community involvement in organizational initiatives.
  • Managed social media channels, increasing brand awareness and engagement within the community.
  • Collaborated with internal departments to align community relations efforts with overall organizational goals.
  • Marketed offerings and services to community.
  • Stayed within budget for marketing expenses.
  • Developed and executed quarterly rolling calendar of events.
  • Wrote engaging and successful press releases to control information and public opinion.
  • Researched latest market trends and analyzed data to develop public relations strategies and tactics.
  • Taught in-house employees strategies for successful internal and external communications.

Board Member

Cochran Bleckley County Chamber of Commerce
07.2020 - 02.2024
  • Fostered collaboration among board members, promoting open communication and shared decisionmaking.
  • Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
  • Drove strategic planning efforts to align with company vision and long-term objectives.
  • Prepared and presented reports to inform board on organizational progress and goals.
  • Reviewed financial reports, budgets, and audit results to monitor the organization''s fiscal health.
  • Developed and implemented strategies to drive organizational growth and development.
  • Enhanced team productivity by facilitating advanced leadership training programs.
  • Drove organizational growth by identifying and cultivating key partnerships.

Ambassador Volunteer

Dublin Laurens County Chamber of Commerce
08.2016 - 08.2020
  • Mentored new volunteers, providing guidance on best practices and organizational culture expectations.
  • Established strong relationships with local leaders and influencers to expand the reach of our message.
  • Promoted organization''s mission through public speaking engagements and presentations.
  • Enhanced community relations by organizing and participating in outreach events.
  • Provided exceptional customer service during community events, addressing concerns or questions from attendees.
  • Organized training sessions on topics relevant to the organization''s mission and goals for both new and existing volunteers.
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Used various social media platforms for media and blogger outreach.
  • Recruited trained, and managed a team of volunteers for various projects and initiatives.
  • Collaborated with local businesses to foster partnerships and support for the organization.

Serenity Foundation Board Member

Serenity Hospice
06.2016 - 07.2020
  • Fostered collaboration among board members, promoting open communication and shared decisionmaking.
  • Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
  • Drove strategic planning efforts to align with company vision and long-term objectives.
  • Reviewed financial reports, budgets, and audit results to monitor the organization''s fiscal health.
  • Served as advocate and ambassador for organization by fully engaging, identifying, and securing resources and partnerships to advance mission.
  • Researched potential local, regional, and national funders and assisted in relationship building.
  • Boosted member satisfaction, implementing comprehensive feedback system for continuous improvement.

Hospice Liaison

Serenity Hospice
06.2016 - 05.2020
  • Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
  • Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
  • Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
  • Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
  • Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
  • Collaborated closely with department heads to identify opportunities for process improvement initiatives.
  • Supported organizational growth through active participation in networking events, conferences, and professional associations.
  • Contributed to the successful execution of company-wide initiatives through diligent tracking of project milestones and deliverables.
  • Increased overall productivity by streamlining internal processes and introducing new tools for more efficient workflow management.
  • Successfully communicated with entities inside and outside of business.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Informing patients, families, and the community about hospice care and palliative care
  • Managing hospice admissions, referrals, and interdisciplinary teams to meet patient need
  • Providing ongoing support to patients and families, including emotional support and grief counseling
  • Promoting hospice services and home health care to families and professionals, and attending trade shows to generate business
  • Acting as a liaison between patients, families, and healthcare teams to ensure everyone is working together
  • Reviewed patient referrals, discuss hospice care options with patients and family members, and plan with both the patient and the facility to prepare for hospice care.

Pilot Club Member

Serenity Hospice
09.2016 - 02.2020

The heart of Pilot are the members, dedicated people who value service and friendship. Pilots are people who want to give back to their communities by sharing ideas, making plans, and serving others. While Pilot clubs share the same mission, no two are the same, because each community has its own unique needs.

Board Member

Lighthouse Adult Day Care
08.2016 - 02.2020
  • Fostered collaboration among board members, promoting open communication and shared decisionmaking.
  • Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
  • Drove strategic planning efforts to align with company vision and long-term objectives.
  • Prepared and presented reports to inform board on organizational progress and goals.
  • Reviewed financial reports, budgets, and audit results to monitor the organization''s fiscal health.
  • Developed and implemented strategies to drive organizational growth and development.
  • Enhanced team productivity by facilitating advanced leadership training programs.
  • Drove organizational growth by identifying and cultivating key partnerships.

Paraprofessional

Laurens County Board Of Education
08.2006 - 06.2016
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Assisted teachers in the development of engaging lesson materials aligned with curriculum standards for various subject areas.
  • Reported on student progress, behavior, and social skills to parents.
  • Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
  • Coordinated with teachers to monitor student progress, identifying areas for improvement.
  • Developed and maintained positive relationships with students, parents, and staff, enhancing school community.
  • Provided feedback to teachers on student progress, aiding in adjustment of teaching strategies.
  • Engaged with students during extracurricular activities, supporting their interests beyond classroom.
  • Facilitated small group tutoring sessions for students struggling in math and reading.
  • Participated in professional development workshops, continuously improving teaching skills.
  • Enhanced student engagement by implementing interactive learning activities.

Education

High School Diploma -

Twiggs Academy
Jeffersonville, GA
05.1989

Skills

  • Resident relations
  • Crisis Management
  • Policy analysis
  • Community Networking
  • Sales management
  • Volunteer Management
  • Partnership Development
  • Nonprofit Management
  • Marketing Communications
  • Media Relations
  • Special Event Planning
  • Marketing Strategies
  • Community Outreach
  • Advertising Strategies
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Effective Communication
  • Relationship Building
  • Team building
  • Public relations
  • Self Motivation
  • Goal Setting
  • Professionalism
  • Communication Planning
  • Public Speaking
  • Time management abilities
  • Event Planning

Timeline

Community Relations Director

At Home Senior Living
07.2020 - Current

Board Member

Cochran Bleckley County Chamber of Commerce
07.2020 - 02.2024

Pilot Club Member

Serenity Hospice
09.2016 - 02.2020

Ambassador Volunteer

Dublin Laurens County Chamber of Commerce
08.2016 - 08.2020

Board Member

Lighthouse Adult Day Care
08.2016 - 02.2020

Serenity Foundation Board Member

Serenity Hospice
06.2016 - 07.2020

Hospice Liaison

Serenity Hospice
06.2016 - 05.2020

Paraprofessional

Laurens County Board Of Education
08.2006 - 06.2016

High School Diploma -

Twiggs Academy
Kimberly Hall