Summary
Overview
Work History
Education
Skills
Timeline
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KIMBERLY HAMA

Argyle,TX

Summary

Self-motivated, compassionate professional with a solid foundation in client relations and detailed documentation from a long career in the mortgage industry, transitioning into the field of massage therapy. Recently certified as a Licensed Massage Therapist with hands-on training in Swedish, Deep Tissue, and Sports Massage. Proven ability to establish rapport and build relationships with people. Motivated self-starter who has earned a reputation for being proficient, hardworking, and reliable.

Overview

Work History

MASSAGE THERAPIST INTERN

MASSAGE INSTITUTE OF NORTH TEXAS
2024.06
  • Conducted client consultations to assess individual needs and preferences of clients
  • Provided a range of massage therapies including Swedish, Deep Tissue, and cold stone facials
  • Maintained a clean and safe environment for clients
  • Documented SOAP notes for each client to ensure accurate records of sessions, progress, and treatment plans.

EXECUTIVE ASSISTANT/SOCIAL MEDIA MANAGER

PRESTIGE LENDING GROUP AT ALL WESTERN MORTGAGE AND FGMC
2022 - 2023
  • Provided a variety of administrative and staff support services
  • Assisted in onboarding, reporting, marketing, and social media
  • Successfully created and curated social media campaigns for Facebook, Instagram, and LinkedIn
  • Managed social media planning for execution of marketing strategies
  • Monitored online presence for Loan officers and the company's brand while engaging with users, strengthening customer and business referrals, and gaining new clients.

LOAN OFFICER SUPPORT

PRIMELENDING
2020 - 2022
  • Supported and assisted the top producing Loan Officers
  • Worked closely with borrowers and underwriters to meet all outstanding conditions to get the file approved and cleared to close
  • Reviewed and prepared loan application and documents
  • Analyzed credit, calculated income, ordered title, appraisal, verifications of employments, and credit supplements
  • Assisted closing and funding departments to get closing documents prepared, wires set, and funds dispersed in a timely manner
  • Acted as the primary point of contact for the borrower
  • Coordinated with title companies for closings, scheduling of notaries, and final settlement statements.

FORECLOSURE SPECIALIST

BANK OF AMERICA
2009 - 2010
  • Managed an FHA portfolio of Foreclosure loans from referral through sale of property
  • Worked closely with Attorneys to ensure all steps in the foreclosure process were completed accurately and timely
  • Prepared Bidding Instructions and ensured properties were ready for sale
  • Monitored the foreclosure sales results from Attorneys and transferred files to post sales departments
  • Ordered evictions, prepared judgment figures, processed reinstatements, rescission, and postponements.

BRANCH OPERATIONS MANAGER, SENIOR LOAN PROCESSOR

COUNTRYWIDE HOME LOANS
2004 - 2008
  • Managed 25 Account Executives and Loan Processors
  • Coordinated daily objectives for the branch in an efficient, timely manner while exceeding the company's goals
  • Directed and monitored the workflow of all loans in the pipeline from submission to funding
  • Reviewed loan files, credit, income, title, and appraisals
  • Underwrote and approved A paper loans and prepared closing documents
  • Negotiated and operated with the Underwriting and Funding departments daily
  • Liaison between the branch and third parties such as Realtors, Appraisers, and Title companies
  • Responsible for ensuring the branch followed all Federal and State Licensing and training.

Education

LICENSED MASSAGE THERAPIST -

MASSAGE INSTITUTE OF NORTH TEXAS
FLOWERMOUND, TX
06.2024

BACHELOR OF ARTS, POLITICAL SCIENCE -

UNIVERSITY OF CALIFORNIA, SANTA BARBARA
SANTA BARBARA, CA
06.1999

Skills

    • Swedish Massage
    • Deep Tissue Massage
    • Professional Communication
    • Client consultation
      • Self Motivation
      • Relationship Building
      • Organizational Skills
      • Attention to Detail

Timeline

MASSAGE THERAPIST INTERN

MASSAGE INSTITUTE OF NORTH TEXAS
2024.06

EXECUTIVE ASSISTANT/SOCIAL MEDIA MANAGER

PRESTIGE LENDING GROUP AT ALL WESTERN MORTGAGE AND FGMC
2022 - 2023

LOAN OFFICER SUPPORT

PRIMELENDING
2020 - 2022

FORECLOSURE SPECIALIST

BANK OF AMERICA
2009 - 2010

BRANCH OPERATIONS MANAGER, SENIOR LOAN PROCESSOR

COUNTRYWIDE HOME LOANS
2004 - 2008

LICENSED MASSAGE THERAPIST -

MASSAGE INSTITUTE OF NORTH TEXAS

BACHELOR OF ARTS, POLITICAL SCIENCE -

UNIVERSITY OF CALIFORNIA, SANTA BARBARA
KIMBERLY HAMA