Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kimberly Hamilton

Middleburg,FL

Summary

Dynamic professional with a proven track record in elder care and administrative roles, notably at AutoNation. Excelled in enhancing patient quality of life and streamlining warranty claim processes, achieving high accuracy levels. Skilled in multitasking, organization, and compassionate communication, adept at fostering team collaboration and ensuring safety compliance. Demonstrates a strong commitment to ethical standards and continuous learning.

Overview

27
27
years of professional experience

Work History

Caregiver

Hospital At Home
09.2003 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.

Warranty Administrator

AutoNation
07.2001 - 08.2004
  • Maintained a high level of accuracy in claim submissions, resulting in minimal rejections due to incorrect information or incomplete documentation.
  • Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
  • Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
  • Supported service department in understanding applicable warranties, leading to improved accuracy in diagnosing warrantable repairs.
  • Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
  • Collaborated with service technicians to accurately diagnose vehicle issues and determine warrantable repairs.

Cashier

Publix
05.1997 - 07.1999
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Bachelors Of Arts - Psychology

University of North Florida
Jacksonville, FL
08.2024

Skills

  • Respectful and Compassionate
  • Time Management
  • Elderly Care
  • Problem-Solving
  • Dependable and Responsible
  • Multitasking and Organization
  • Strong Ethics
  • Flexible Schedule
  • Verbal and written communication skills
  • Fast Learner
  • Ability to Lift
  • Team Collaboration
  • Documentation and Recordkeeping
  • Safety Compliance

Accomplishments

National Criminal Justice Honor Society

Earned Undergraduate Degree in Three years

Manga Cum Laude

Timeline

Caregiver

Hospital At Home
09.2003 - Current

Warranty Administrator

AutoNation
07.2001 - 08.2004

Cashier

Publix
05.1997 - 07.1999

Bachelors Of Arts - Psychology

University of North Florida
Kimberly Hamilton