Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Hamilton

Charleston,SC

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure, adapting to new situations and challenges to best enhance the organization brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every costumer a positive and memorable experience.

Overview

10
10
years of professional experience

Work History

Passport Support Associate

Charleston Passport Center
03.2025 - Current
  • Proactively identified areas for process improvement within the department, leading to more streamlined workflows and increased productivity levels among staff members.
  • Improved passport processing times by implementing efficient document verification techniques.
  • Collaborated with team members to meet monthly performance targets and consistently exceed customer service standards.
  • Performed routine data entry or document management.

Medication Technician

Indigo Hall
10.2022 - 08.2023
  • Monitored medication storage area to maintain medication security and control.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
  • Reordered medication to maintain adequate supply.
  • Counted and recorded medication inventory routinely to maintain medication security and control.

Medication Technician

Somerby of Mount Pleasant
11.2020 - 10.2022
  • Expedited the medication pass process without compromising accuracy through effective time management techniques.
  • Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
  • Reduced medication errors by implementing a double-check system before administering medications to patients.
  • Monitored patient responses to medication to report adverse reactions quickly.
  • Assisted in training new Medication Technicians on best practices and company policies, fostering a culture of continuous learning.

Retail Department Manager

Walmart
01.2016 - 01.2020
  • Maintained a visually appealing department layout that effectively showcased products and enticed customers to make purchases.
  • Collaborated with other department managers to develop cross-functional promotions that drove store-wide sales growth.
  • Boosted employee morale through recognition programs, resulting in increased productivity and overall job satisfaction.
  • Built strong relationships with vendors to negotiate favorable terms for product purchases, ensuring quality merchandise at competitive prices.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

Criminal Justice

Miller Motte Technical College
North Charleston, SC
10-2027

Skills

  • Document verification
  • Policy compliance
  • Cross-functional coordination
  • Application processing
  • Customer service
  • Problem-solving
  • Teamwork
  • Attention to detail
  • Multitasking
  • Money handling
  • Decision-making
  • Scheduling appointments
  • Data entry
  • Public service
  • Documentation review
  • Computer literacy
  • Goal setting
  • Written communication
  • Payment collection
  • Telephone etiquette
  • Report writing

Timeline

Passport Support Associate

Charleston Passport Center
03.2025 - Current

Medication Technician

Indigo Hall
10.2022 - 08.2023

Medication Technician

Somerby of Mount Pleasant
11.2020 - 10.2022

Retail Department Manager

Walmart
01.2016 - 01.2020

Criminal Justice

Miller Motte Technical College

Similar Profiles

CREATE PROFILE