Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Hampton

Johnston,IA

Summary

Dynamic leader with a proven track record at Johnson Brothers, enhancing supplier performance and employee engagement. Excelled in sales and marketing, driving significant revenue growth. Skilled in coaching and mentoring, fostering a culture of continuous improvement. Achieved notable success in performance analysis and customer relationship management, boosting overall efficiency and satisfaction.

Overview

9
9
years of professional experience

Work History

On-Premise Red Bull Supplier Performance Manager

Johnson Brothers
04.2024 - Current


  • Enhanced employee engagement through tailored training programs and workshops.
  • Oversees and drives monthly supplier bill-backs process, together with finance, and managers supplier accounts receivable by ensuring balances are resolved with supplier and Johnson Brothers accounting team.
  • Coordinates supplier meetings, ride-with, blitzes and target account spend activity and shares data with supplier by communicating with sales management as well as managing workflow, and calendars.
  • Creates and distributes best practices around aligned focus periods, goals, and program results.
  • Develops and participates in the delivery of supplier business reviews and monthly supplier communication meetings by preparing content.
  • Maintains market and sales understanding through knowledge growth and market visits with key accounts, sales consultant, and manager partnerships.
  • Conducted thorough assessments of employee performance, identifying strengths and areas for growth.
  • Facilitated cross-departmental collaboration, fostering a culture focused on continuous improvement and shared success.
  • Tracked, analyzed and executed quality and continuous improvement initiatives to hold departments accountable for performance.
  • Improved overall performance outcomes, conducting regular performance analytics and presenting findings to senior management.
  • Developed targeted incentive programs to boost employee morale and drive higher levels of achievement.
  • Boosted morale and productivity by establishing clear performance expectations and providing consistent feedback.
  • Conducted in-depth data analysis to identify performance trends, enabling targeted coaching interventions.
  • Led quarterly performance review meetings to identify areas for improvement, fostering culture of continuous development.
  • Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
  • Worked alongside local Red Bull Musketeer to enhance and drive key High 5's within the Iowa Market.
  • Up level and sign accounts to VIP programming.

Division Manager

Voss Distributing
02.2023 - 04.2024
  • Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.
  • Identified areas of improvement in operational workflows to better align resources with organizational goals.
  • Reduced costs by identifying inefficiencies and implementing cost-saving measures across the division.
  • Fostered a positive work environment through open communication channels, transparent decision-making processes, and employee recognition programs.
  • Exercised independent judgment in onboarding, training and motivating division staff to maximize performance.
  • Supervised daily planning, coordination and administration for division operations.
  • Enhanced employee performance with comprehensive training programs and ongoing professional development opportunities. (PIITCHER Program).
  • Established clear and consistent policies and procedures.
  • Oversaw cross-functional teams to ensure seamless coordination on complex projects or initiatives.
  • Ensured regulatory compliance by staying up-to-date on industry standards, guidelines, and policies, conducting internal audits as necessary.
  • Boosted customer satisfaction by addressing concerns promptly and effectively resolving issues.
  • Promoted innovation within the division by encouraging creative problem-solving techniques among staff members.
  • Assisted the Regional Manager in creating important target accounts for KPIs and PSAs.
  • Ensured all 'Hot Shot' routes were created and completed as scheduled.
  • Covered open routes during vacations and holidays, which included selling, merchandising, and delivering product to each account in the Area Sales Manager's territory.
  • Actively identified and presented customer revenue driving solutions.
  • Evaluated employee performance fairly using objective metrics for promotions, bonuses or other rewards.
  • Enhanced communication channels within division, leading to improved information flow and decision-making.
  • Championed diversity and inclusion, leading to more dynamic and innovative team environment.
  • Enhanced team performance by establishing clear goals and providing regular feedback and coaching.
  • Taught PIITCHER training quarterly to new hires.
  • Analyzed market trends to inform product development and positioning strategies.
  • Built relationships with customers and community to establish long-term business growth.
  • Managed accounts to retain existing relationships and grow share of business.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.

Brand Development Manager

Voss Distributing
11.2021 - 02.2023
  • Enhanced brand visibility by developing and executing strategic marketing campaigns.
  • Managed cross-functional teams to ensure smooth coordination and execution of brand development projects.
  • Collaborated with sales teams to develop marketing materials that drove higher conversion rates for key accounts.
  • Increased customer engagement through targeted social media initiatives and content creation.
  • Launched new products into the market with well-executed go-to-market strategies, driving rapid adoption and revenue growth.
  • Analyzed market trends and consumer behavior to optimize brand positioning for maximum impact.
  • Conducted regular competitor analysis to identify opportunities for differentiation and growth within the market space.
  • Improved overall brand reputation by addressing customer feedback proactively and implementing necessary changes.
  • Planned, implemented, and tracked sales and marketing strategies to promote brand products.
  • Conducted market research to identify new opportunities and target markets.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
  • Analyzed and reported on KPIs to validate and demonstrate success.
  • Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Managed and motivated employees to be productive and engaged in work.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Accomplished multiple tasks within established timeframes.
  • Defined clear targets and objectives and communicated to other team members.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Store Manager

Dollar General
11.2015 - 11.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Approved regular payroll submissions for employees.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
  • Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.

Education

Bachelor of Arts - Integrated Studio Arts

Iowa State University
Ames, IA
12-2011

Skills

  • Coaching and mentoring
  • Sales and marketing expertise
  • Performance analysis
  • Customer Relationship Management
  • Store operations
  • Data interpretation
  • Inventory control
  • Innovation and creativity
  • Outstanding communication skills
  • Team leadership and coaching
  • Business analysis

Timeline

On-Premise Red Bull Supplier Performance Manager

Johnson Brothers
04.2024 - Current

Division Manager

Voss Distributing
02.2023 - 04.2024

Brand Development Manager

Voss Distributing
11.2021 - 02.2023

Store Manager

Dollar General
11.2015 - 11.2021

Bachelor of Arts - Integrated Studio Arts

Iowa State University

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Kimberly Hampton