Kimberly Harbourt
Lake City
Summary
Accomplished Registered Nurse Case Manager with a proven track record at Suncrest Omni Home Health for enhancing patient outcomes through effective collaboration and patient-centered care. Demonstrated clinical leadership and a multidisciplinary approach, significantly reducing hospital readmissions. Skilled in empowering patients and streamlining care coordination, embodying both empathy and efficiency.
Overview
20
20
years of professional experience
Work History
Registered Nurse Case Manager
Suncrest Omni Home Health
08.2020 - Current
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
- Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
- Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Participated in on-call rotations to deliver after-hours care.
- Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
Patient Care Cooridinator/RN Case Manager
Shands Lake Shore
01.2016 - 08.2020
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
- Participated in quality improvement initiatives aimed at enhancing the delivery of nursing care within the organization.
- Coordinated with healthcare providers for enhanced patient care, ensuring all treatments aligned with prescribed care plans.
- Advocated for patients with insurance companies, securing coverage for necessary treatments and medications.
- Streamlined discharge planning, ensuring patients received necessary resources and support for recovery at home.
Staff Charge Nurse, Labor and Delivery
Shands Lake Shore Regional Medical Center
01.2005 - 01.2016
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Assisted with onboarding new staff members, providing orientation and support.
- Maintained high standards of patient care during high-volume shifts, managing patient assignments to optimize nurse workload.
Education
Bachelor of Science - Nursing
Florida Gateway College
Lake City, FL 01-2020
Associate of Science - Nursing
Florida Gateway College
Lake City, FL 05-2000
Columbia High School
Lake City, FL06-1994
Skills
- Patient-Centered Care
- Multidisciplinary approach
- Effective Collaboration
- Clinical leadership
Timeline
Registered Nurse Case Manager
Suncrest Omni Home Health
08.2020 - Current
Patient Care Cooridinator/RN Case Manager
Shands Lake Shore
01.2016 - 08.2020
Staff Charge Nurse, Labor and Delivery
Shands Lake Shore Regional Medical Center
01.2005 - 01.2016
Bachelor of Science - Nursing
Florida Gateway College
Associate of Science - Nursing
Florida Gateway College
Columbia High School
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